About Cresta
Cresta is a pioneering technology company specializing in generative AI solutions for contact centers. Founded out of the Stanford AI Lab, Cresta is dedicated to enhancing the efficiency and effectiveness of contact centers through advanced AI technologies. The company is strategically backed by notable investors such as Greylock Partners, Sequoia, and Andreessen Horowitz, and collaborates with high-profile clients including Porsche, Cox Communications, Vivint, and Holiday Inn.
What We Do
Cresta leverages cutting-edge AI to transform contact centers by turning real-time insights into immediate actions. Our technology provides dynamic, real-time guidance to sales and service agents by emulating the best practices of top performers. This approach not only boosts agent performance but also allows managers to monitor every conversation and track agent progress, enabling the creation of personalized coaching plans.
Our Culture and Values
At Cresta, we foster a culture of innovation, collaboration, and continuous improvement. Our values are deeply rooted in integrity, excellence, and teamwork. We believe in empowering our employees by providing a supportive environment that encourages creativity and the pursuit of excellence.
Working at Cresta
Joining Cresta means becoming part of a dynamic team that is passionate about making a significant impact in the contact center industry. Employees at Cresta enjoy a vibrant, inclusive workplace where each member is encouraged to contribute their unique skills and perspectives. We offer competitive benefits, including comprehensive health coverage, flexible working conditions, and opportunities for professional growth.
Why Choose Cresta?
Cresta is not just a workplace. It's a place where you can grow your career and make a real difference. With our innovative AI technology and a commitment to transforming the contact center industry, Cresta offers a unique opportunity for forward-thinking professionals to advance their careers in a cutting-edge technological environment.