About Diabolocom
Founded in 2005, Diabolocom is a leading European provider of SaaS contact center solutions, headquartered in Paris, France. With a commitment to innovation and quality, Diabolocom has achieved double-digit growth annually over the last four years. The company specializes in a range of services including multichannel contact centers, interactive voice response (IVR), live chat, and more, catering to businesses of all sizes across over 60 countries.
What We Do
Diabolocom offers a comprehensive suite of contact center solutions designed to enhance customer interactions and streamline communication channels. Our services include:
- Multichannel Contact Center (ACD): Manage calls efficiently with automatic call distribution.
- Interactive Voice Response (IVR): Automate customer interactions with our advanced IVR systems.
- Live Chat: Engage with customers in real-time through live chat solutions.
- Email & Social Network Management: Integrate customer communication across various platforms.
- Analytics and Reporting: Gain insights into customer interactions and improve service delivery.
- CRM Integrations: Seamlessly integrate with major CRM software to enhance customer relationship management.
Working at Diabolocom
Diabolocom is not just about delivering excellent services; it's about creating an environment where employees can thrive. We believe in fostering a culture of innovation, collaboration, and continuous improvement. Our employees enjoy a range of benefits including flexible working conditions, competitive salaries, and opportunities for professional growth.
Our Values
At Diabolocom, we are committed to:
- Customer Satisfaction: Ensuring that our solutions meet the needs of our clients and their customers.
- Innovation: Continuously improving and innovating our products and services.
- Integrity: Maintaining transparency and honesty in all our dealings.
- Teamwork: Collaborating effectively to achieve common goals.
Why Join Us?
Join Diabolocom if you're looking for an opportunity to work in a dynamic, fast-paced environment with a team that values creativity and innovation. You'll be part of a company that not only cares about its customers but also its employees, providing a supportive and rewarding workplace.