Introduction
Pylon is a cutting-edge technology company based in San Francisco, USA, specializing in providing a comprehensive support system tailored for B2B operations. As a modern alternative to traditional customer support solutions like Zendesk, Pylon integrates a variety of tools and services to enhance the efficiency and effectiveness of post-sales teams.
What We Do
At Pylon, we offer a robust suite of services designed to streamline the operations of B2B companies. Our platform includes a sophisticated ticketing system, B2B omnichannel integrations with platforms like Slack Connect and Microsoft Teams, a modern chat widget, a knowledge base, an AI support bot, account management tools, customer marketing solutions, and more. These features are crafted to ensure that every customer interaction is smooth, efficient, and productive.
Our Culture
Pylon prides itself on fostering a culture of innovation and collaboration. We believe in empowering our employees by providing a supportive environment where ideas can flourish. Our team is made up of passionate individuals who are committed to making a difference in the way businesses handle customer support.
Our Values
Integrity, innovation, and customer-centricity are at the core of everything we do at Pylon. We strive to uphold these values in every project and interaction, ensuring that we not only meet but exceed the expectations of our clients.
Why Work With Us?
Working at Pylon means being part of a dynamic team that is at the forefront of transforming customer support for B2B companies. We offer competitive benefits, including comprehensive health coverage, flexible working conditions, and opportunities for professional growth and development. Our office in San Francisco provides a vibrant and inspiring environment for our employees to thrive.
Join Our Team
If you are passionate about technology and customer service and are looking for a challenging yet rewarding career, Pylon is the perfect place for you. We are always on the lookout for talented individuals who share our values and are eager to contribute to our mission of redefining B2B customer support.