Introduction to Swivl
Swivl is at the forefront of transforming the self-storage industry through artificial intelligence and automation. Based in Atlanta, Georgia, Swivl is dedicated to modernizing the tenant experience by leveraging cutting-edge technology to enhance customer interactions and operational efficiency.
What Swivl Does
Swivl provides a proprietary AI assistant designed specifically for the self-storage industry. This AI assistant is capable of understanding and responding to a wide range of customer inquiries with high accuracy, thanks to its advanced natural language processing capabilities. Swivl's solution helps operators reduce missed communication opportunities—which often account for nearly half of all potential interactions—and minimizes time spent on repetitive queries, allowing them to focus on revenue-generating activities.
How Swivl Enhances Operations
The AI assistant by Swivl not only responds to customer queries but also helps in automating various aspects of property management. This includes digital assistants, online self-service automation, website inventory recommendations, call center routing, and creating omnichannel experiences. With an automation rate of 80%, Swivl's AI assistant has facilitated over 80,000 reservations across 3,500 locations, demonstrating significant impact and efficiency.
Swivl's Culture and Values
Swivl promotes a culture of innovation and continuous improvement. The company values creativity, collaboration, and the use of advanced technology to solve real-world problems. Employees at Swivl are encouraged to think big and work together to drive the company forward.
Working at Swivl
Employees at Swivl enjoy a dynamic and supportive work environment where innovation is at the heart of everything they do. The company offers competitive benefits, opportunities for professional growth, and the chance to work on projects that leverage some of the latest technologies in AI and machine learning.
Why Choose Swivl
For those looking to make a significant impact in a growing industry, Swivl offers a unique opportunity. The company's focus on AI and automation within the self-storage sector provides a challenging yet rewarding environment for tech-savvy individuals and those passionate about customer experience and operational efficiency.