Introduction to TheyDo - Journey Management
TheyDo is a pioneering company based in Amsterdam, Netherlands, specializing in journey management for service designers and managers of experience-led, customer-centric companies. With a focus on enhancing customer experience through innovative design thinking and service design, TheyDo offers a collaborative platform unlike any other. The platform is designed to manage customer journeys across teams, products, and geographies, all within a unified journey-centric framework.
What TheyDo Offers
TheyDo's platform is tailored for those who believe that delivering a great customer experience requires seamless collaboration. It facilitates alignment and maintains it over time, making it twice as easy to achieve compared to traditional methods. The platform is not just a mapping tool; it is a comprehensive solution for managing complex customer journeys at scale.
Industry and Specialization
Operating within the technology, information, and internet industry, TheyDo specializes in several key areas including personas, design thinking, customer experience, customer journeys, enterprise software, and service design. These specializations ensure that TheyDo is equipped to handle the intricate needs of large, customer-focused organizations.
Company Culture and Values
TheyDo prides itself on a culture of collaboration and innovation. The company slogan, "mapping was never the endgame," reflects their commitment to going beyond traditional mapping to create holistic and impactful customer experiences. TheyDo values teamwork, creativity, and a customer-first approach in all its endeavors.
Working at TheyDo
Employees at TheyDo enjoy a dynamic and supportive work environment that fosters professional growth and personal development. The company's size (51-200 employees) allows for a close-knit community where everyone’s contributions are valued. TheyDo is committed to providing its team with the tools and opportunities needed to succeed in a fast-paced and evolving industry.
Benefits and Opportunities
Working at TheyDo comes with numerous benefits including opportunities for professional development, a collaborative work culture, and the chance to be part of a leading company in a vital industry. Employees are encouraged to innovate and take initiative, supported by a framework that promotes alignment and efficiency across various teams and projects.
Conclusion
TheyDo - Journey Management is more than just a software company; it is a partner in enhancing customer experiences through effective journey management. If you are passionate about service design and want to contribute to a team that values innovation and collaboration, TheyDo might be the right place for you.
