About Assembled
Assembled is a pioneering software development company based in San Francisco, California, dedicated to enhancing customer support operations. With a focus on workforce management, vendor management, and AI-powered issue resolution, Assembled provides innovative solutions that empower support teams to deliver exceptional customer experiences. The company serves industry leaders such as Brooks Sports, Etsy, Stamps.com, and Stripe, helping to optimize support operations for hundreds of thousands of support agents worldwide.
What We Do
At Assembled, we specialize in streamlining the complexities of customer support. Our platform offers tools for planning staffing, improving productivity, and making real-time operational decisions across globally distributed sites. This enables our clients to manage their support teams more effectively and respond to customer needs swiftly and efficiently.
Working at Assembled
Joining Assembled means becoming part of a dynamic team that values innovation, efficiency, and customer satisfaction. Our office in San Francisco fosters a collaborative and inclusive environment where creativity thrives. Employees are encouraged to take initiative and contribute ideas that drive the company forward.
Our Culture
Assembled promotes a culture of openness and inclusivity, where every team member is valued and heard. We believe in maintaining a balance between work and personal life, and we support our employees with flexible working arrangements and a comprehensive benefits package. Our commitment to employee development is evident in our continuous learning opportunities and career advancement paths.
Our Values
- Customer Commitment: We strive to exceed customer expectations through our innovative solutions and responsive service.
- Innovation: We continuously seek to improve and innovate, ensuring that our solutions are at the forefront of technology.
- Teamwork: We believe in the power of collaboration and encourage open communication and mutual support among our team members.
- Integrity: We conduct our business with honesty and integrity, fostering trust and respect in all our interactions.
Benefits at Assembled
Assembled offers a competitive benefits package that includes health, dental, and vision insurance, a 401(k) plan, generous paid time off, and more. We also provide opportunities for professional growth through training and development programs, making Assembled an ideal workplace for those looking to advance their careers in the tech industry.