Who We Are
Coolblue is a prominent player in the e-commerce sector, primarily serving the Netherlands and Belgium. Established in 1999 by Pieter, Paul, and Bart in Rotterdam, the company started with a simple yet ambitious vision: to excel in customer service and set a benchmark for others in the industry. From its humble beginnings in a bar, where the founders were inspired by their passion for MP3 players, Coolblue has grown into a powerhouse with over 5,000 employees and an annual turnover of 555 million euros.
Our People
The average age of a Coolblue employee is 27, reflecting a youthful and dynamic workforce. The company culture is characterized by high motivation, a touch of quirkiness, and a strong emphasis on innovation. Employees are encouraged to bring forward ideas, and the company provides the resources and opportunities to explore these. Teams at Coolblue work closely in small groups, striving to enhance processes and achieve incremental improvements daily.
Our Services
Coolblue excels in providing a seamless shopping experience with a focus on customer satisfaction. The company offers a wide range of consumer electronics and emphasizes no shipping costs, rapid communication updates via text messages, and a responsive social media presence, answering queries within 30 minutes. This obsessive focus on customer service is what sets Coolblue apart in the competitive e-commerce landscape.
Our Culture
Working at Coolblue means being part of a team where every detail counts towards making customers smile. Whether it's the big wins or the small gestures, the company's goal is to ensure customer happiness. The work environment is supportive and fosters creativity, allowing individuals to thrive and contribute effectively.
Our Values
Coolblue operates on core values that emphasize exceptional customer service, continuous improvement, and a supportive team environment. These values are not just slogans but are deeply embedded in every process and interaction within the company.
Our Benefits
Coolblue offers competitive benefits and a work environment that supports personal and professional growth. The company recognizes and rewards creativity, hard work, and innovation, making it an attractive place for young professionals looking to make a significant impact in the e-commerce industry.