Introduction to Kustomer
Kustomer is a leading software development company specializing in customer experience solutions. Based in Short Hills, New Jersey, USA, Kustomer has carved a niche in the industry by providing innovative CRM (Customer Relationship Management) platforms tailored for enhancing customer service across various channels. With an employee base of 208 professionals, Kustomer is dedicated to making personalized, efficient, and effortless customer service a reality for businesses of all sizes.
What Kustomer Offers
Kustomer's platform is designed to handle customer interactions via phone, email, chat, text, social media, and messaging, ensuring a seamless omnichannel experience. The company's technology enables fast, personalized, and efficient customer and agent experiences by offering complete visibility into customer interactions, seamless conversation management across channels, intelligent automation, and easy, no-code customization options to adapt swiftly to changes.
Working at Kustomer
Kustomer provides a vibrant work environment where innovation and customer-centric solutions are at the forefront. The company values creativity, collaboration, and the continuous pursuit of excellence. Employees are encouraged to take initiative and drive improvements, making Kustomer a dynamic place to work. The culture is inclusive, with a focus on empowering employees to achieve their best through continuous learning and professional development opportunities.
Company Culture and Values
Kustomer is committed to building strong, enduring customer relationships that drive better business results. The company's core values include transparency, accountability, and a relentless focus on customer success. These values are reflected in every aspect of the organization, from product development to customer service.
Benefits at Kustomer
Employees at Kustomer enjoy a range of benefits designed to support their professional and personal growth. These include competitive salaries, comprehensive health benefits, flexible working arrangements, and opportunities for career advancement. Additionally, Kustomer invests in employee development programs and wellness initiatives to ensure a healthy work-life balance.
Conclusion
Kustomer is an ideal place for professionals passionate about technology and customer service. The company's innovative approach to CRM and its commitment to employee satisfaction make it a standout employer in the software development industry. For those looking to make a significant impact in customer experience and enjoy a fulfilling career, Kustomer is the place to be.