About The Role
As a Technical Specialist assigned to the Global Investigations (GI) Team at Uber, you'll play a critical role in supporting a wide array of investigations, which rely heavily on data and digital evidence to substantiate allegations of wrongdoing. This role is responsible for providing investigative support to GI through collecting, analyzing, and disseminating information to team members and stakeholders, including law enforcement. You will utilize internal case management systems and tools to triage and analyze investigative data in order to identify potential leads and provide value to investigations. Your focus will be on crime types ranging from external fraud to human trafficking, with the ability to work independently and make sound decisions a must!
What You'll Do
- Investigate complex threats against the business globally, producing high-quality products in a timely manner.
- Triage and assess a wide range of investigative leads that are referred to the GI team.
- Actively seek, identify, and analyze data to value-add to potential investigations using a range of Uber and open-source data sets.
- Produce concise yet thorough initial case reports for the GI investigators.
- Work in a collaborative environment supporting numerous internal partners, including acting as a conduit to enhance the relationship between Public Safety and GI.
- Manage multiple cases and projects at once while effectively prioritizing time.
Basic Qualifications
- A minimum of six (6) years of professional experience.
- Experience in intelligence or investigative work.
- Ability to work flexible hours: The role requires flexibility with occasional evening and weekend responsibilities as needed for timely response to critical incidents.
- Must have working proficiency with office systems and applications (MS Office, Google Docs/Sheets/Slides, Salesforce, ZenDesk, JIRA, etc.) and experience querying data using SQL.
Preferred Qualifications
- Awareness of fraud methodologies.
- Commercial and open-source computer forensic tools is a bonus!
- Strong interpersonal skills and highly collaborative with both business leaders and cross-functional partners, with a strong ability to build relationships, gain credibility, and partner with others.
- Ability to make decisions based on limited information.
- Self-motivation with a strong affinity for vision setting, strategic problem solving, and driving action.
- Embody the highest standards of integrity, ethics, and accountability.
- Enthusiastic about Uber and the opportunity to have a big impact!
Benefits Extracted with AI
- Health insurance
- Paid vacation
- Bonus program
- Equity awards
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