About Gorgias
Gorgias is a pioneering customer service platform tailored specifically for e-commerce businesses. Established in 2015, the company has rapidly expanded from a modest two-person startup to a robust team of over 250 employees spread across nine global offices, including San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. Gorgias is dedicated to revolutionizing customer interactions by integrating cutting-edge automation and AI technologies, providing seamless and personalized support across various channels such as email, voice, SMS, live chat, and social media.
What We Do
Gorgias offers a comprehensive suite of tools designed to enhance the efficiency and effectiveness of customer service operations for online stores. The platform's capabilities include advanced order management, customer support automation, ecommerce automation, and an omnichannel support system that ensures a consistent and responsive customer experience across all touchpoints.
Our Culture and Values
As a certified B Corporation, Gorgias is committed to maintaining high standards of social and environmental performance, accountability, and transparency. The company culture emphasizes sustainability and equitable workplace practices, fostering an environment where employees are encouraged to thrive both professionally and personally.
Why Work With Us?
Working at Gorgias means being part of a dynamic, innovative team that values creativity and hard work. Employees enjoy a range of benefits including competitive salaries, comprehensive health benefits, and flexible work arrangements. Gorgias also offers opportunities for professional growth and development, making it an ideal workplace for those passionate about technology and customer service.
Join Our Team
Gorgias is always looking for talented individuals who are eager to contribute to our mission of transforming ecommerce customer service. If you're looking for a challenging yet rewarding career, consider joining our team. Explore our current job openings and become part of a forward-thinking company that is setting new standards in the ecommerce industry.