Gorgias

Gorgias

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About Gorgias

Gorgias is a pioneering customer service platform tailored specifically for e-commerce businesses. Established in 2015, the company has rapidly expanded from a modest two-person startup to a robust team of over 250 employees spread across nine global offices, including San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. Gorgias is dedicated to revolutionizing customer interactions by integrating cutting-edge automation and AI technologies, providing seamless and personalized support across various channels such as email, voice, SMS, live chat, and social media.

What We Do

Gorgias offers a comprehensive suite of tools designed to enhance the efficiency and effectiveness of customer service operations for online stores. The platform's capabilities include advanced order management, customer support automation, ecommerce automation, and an omnichannel support system that ensures a consistent and responsive customer experience across all touchpoints.

Our Culture and Values

As a certified B Corporation, Gorgias is committed to maintaining high standards of social and environmental performance, accountability, and transparency. The company culture emphasizes sustainability and equitable workplace practices, fostering an environment where employees are encouraged to thrive both professionally and personally.

Why Work With Us?

Working at Gorgias means being part of a dynamic, innovative team that values creativity and hard work. Employees enjoy a range of benefits including competitive salaries, comprehensive health benefits, and flexible work arrangements. Gorgias also offers opportunities for professional growth and development, making it an ideal workplace for those passionate about technology and customer service.

Join Our Team

Gorgias is always looking for talented individuals who are eager to contribute to our mission of transforming ecommerce customer service. If you're looking for a challenging yet rewarding career, consider joining our team. Explore our current job openings and become part of a forward-thinking company that is setting new standards in the ecommerce industry.

Current Gorgias Job Openings and Career Opportunities

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Gorgias

Senior Full-Stack Engineer ReactJS/NodeJS

Join Gorgias as a Senior Full-Stack Engineer specializing in ReactJS and NodeJS to revolutionize ecommerce customer support.

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Gorgias

Data Scientist - LLM Pipeline Focus

Join Gorgias as a Data Scientist focusing on LLM pipelines to revolutionize AI-driven customer support in ecommerce.

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Gorgias

Senior Back-end Engineer - In App Analytics

Join Gorgias as a Senior Back-end Engineer in Paris, focusing on in-app analytics with Python, Flask, and microservices.

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Gorgias

Senior Software Engineer - Python

Join Gorgias as a Senior Software Engineer in Python, working on API development and app integrations in a hybrid role in New York.

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Gorgias

Senior Software Engineer - Python

Join Gorgias as a Senior Software Engineer specializing in Python, Node.js, and REST APIs. Hybrid role in New York with excellent benefits.

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Gorgias

Senior Full-Stack Engineer (ReactJS/NodeJS)

Senior Full-Stack Engineer specializing in ReactJS and NodeJS, with benefits including health insurance, extensive PTO, and development opportunities.

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Gorgias

Senior Back End Developer - Apache Flink & Python

Senior Back End Developer specializing in Apache Flink & Python for event-driven systems in Paris.