Job Overview
We are seeking a Full Stack Engineer (Support) to join our team in Buffalo, NY. This is a hybrid role, requiring 40% remote and 60% onsite work. As a Full Stack Engineer, you will play a crucial role in investigating and resolving technical issues faced by our customers, ensuring their businesses continue to thrive.
Responsibilities
- Investigate technical issues by analyzing customer data and source code.
- Communicate with customers to understand and resolve their issues.
- Develop tailored solutions and apply them to customer databases.
- Fix faulty code and write tests to prevent future issues.
- Collaborate with client-facing roles and internal teams to solve technical problems.
- Act as a technical advisor to customers and strategic partners.
- Manage support for Enterprise customers in SaaS, PaaS, and self-hosted environments.
- Document support ticket resolutions and apply fixes for customers.
Requirements
- Experience with programming languages and relational databases.
- Strong problem-solving skills.
- Experience with Python, JavaScript, and PostgreSQL is a plus.
- Contributions to open-source projects are advantageous.
- Knowledge of business processes such as sales, accounting, and inventory management.
Compensation and Benefits
- Competitive salary range of €60,000 to €85,000 annually.
- Comprehensive healthcare, dental, vision, and life insurance.
- Flexible Spending Account and Health Savings Account.
- 401K matching and commuter benefits.
- Paid time off, sick days, and holidays.
- Employee Assistance Program with telehealth calls.
- Snacks, fruit, and coffee/drinks available.
- Company-sponsored events for team building.
About Odoo
Odoo is a global network with over 12 million users and partners in more than 120 countries. Our ERP system is an open-source suite of integrated business applications that allows users to automate and track everything they do. We are growing rapidly and need to hire talented individuals to support our expansion.
Join us and be part of a passionate, growing team that is making a difference in the world of business applications.
Benefits Extracted with AI
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Commuter benefits
- Disability insurance
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