AI Solutions Engineer

About the Role

We are seeking a highly skilled and innovative AI Solutions Engineer to join our Global Design Frontend Engineering team. You will play a pivotal role in revolutionizing our development processes by leveraging the power of generative AI. We believe that great design has the ability to engage and inspire users, and we strive to rethink and redefine how users interact with our applications and products. All of our team members are strategic thinkers and conceptual problem solvers who make every design decision an informed one. We value hard work, accountability, and collaboration and look for proven skills over big egos. Our team excels in working together and recognizing individual strengths, valuing each contributor as a key factor in successfully delivering a project.

Key Responsibilities

Collaborate with leadership to create AI-powered solutions to support the Global Design Organization.
Develop and implement GenAI solutions to streamline frontend development, including code generation from Visa’s Product Design System and Figma designs.
Build intelligent chatbots to enhance user experiences and provide efficient support.
Design, develop, and deploy RAG-based applications to enhance information retrieval and generation capabilities.
Evaluate and improve the performance of RAG systems through rigorous testing and experimentation.
Create and maintain a robust component library using generative techniques, ensuring alignment with our design system.
Explore and implement advanced GenAI techniques to optimize code quality, performance, and accessibility.
Collaborate with design and engineering teams to identify opportunities for AI-driven innovation.
Stay up to date with the latest advancements in generative AI and machine learning.

Qualifications

Basic Qualifications:

2 or more years of work experience with a bachelor’s degree or an Advanced Degree (e.g., Masters, MBA, JD, MD, or PhD).

Preferred Qualifications:

Minimum of 2 years of work experience.
Bachelor’s degree in CS, MIS, UX, or equivalent experience.
Experience working on front-end applications.
Experience with AI technologies such as machine learning, natural language processing, or computer vision.
Experience with Figma or other design tools.
Knowledge of backend development and APIs.

Essential Qualifications:

Strong proficiency in frontend development with JavaScript, NodeJS, TypeScript, and modern web development frameworks (React, Angular).
Expertise in generative AI models, techniques, and libraries (e.g., OpenAI, TensorFlow, PyTorch).
Deep understanding of RAG architectures and techniques.
Experience with design systems and component libraries.
Understanding of natural language processing (NLP) and conversational AI.
Ability to translate complex technical concepts into clear and understandable language.
Strong problem-solving and analytical skills.
Passion for learning and experimenting with new technologies.
Experience implementing pixel-perfect layouts and UI components using Angular or React.
Experience building Single Page Applications that consume API/REST services.
Understanding of UX and the design techniques and principles involved in the production of conceptual prototypes, wireframes, and HTML Prototypes.
Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
Ability to work independently and manage one’s time.
Web Standards and Accessibility Best Practices.
Ability to analyze written requirements and visually conceptualize the user interface and application flows.
Knowledge of Figma.
Responsive Design Principles.

Additional Information

Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Salary

The estimated salary range for a new hire into this position is €113,700 to €160,600 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.