Job Description
We are working on the migration of Oracle services to Zendesk, a pivotal initiative that will enhance our operations and customer interactions. The Customer Relations team plays a crucial role in this transition as Zendesk provides a more user-friendly and cost-effective solution, improving both efficiency and customer satisfaction.
What You Will Be Doing
- Design, develop, and maintain full-stack web applications using Node.js (backend) and React.js (frontend).
- Build and integrate APIs, third-party services, and microservices for enhanced functionality.
- Ensure application performance, reliability, and scalability across platforms.
- Create responsive, user-friendly interfaces in React.js, optimizing for performance and cross-browser compatibility.
- Develop RESTful APIs and web services with Node.js and Express.js, implementing secure authentication and session management.
- Ensure database operations (CRUD) using SQL or NoSQL databases, ensuring high code quality through testing and best practices.
- Collaborate with product managers and developers on business requirements, participating in code reviews and design discussions.
- Write unit tests, diagnose bugs, and implement security best practices to safeguard applications.
Who We Are Looking For
- Previous understanding of Node.js frameworks (e.g., Express.js) and modern React behaviors (Hooks, Context API), including state management with Redux and RESTful API development.
- Experience with both NoSQL (e.g., MongoDB) and SQL databases (e.g., MySQL, PostgreSQL).
- Familiarity with CI/CD pipelines, automated deployments, cloud services (AWS), and containerization tools like Docker and Kubernetes.
- Experience working with Agile/Scrum practices, and familiarity with testing frameworks (Jest, Mocha) and TypeScript.
What We Offer
Our roles offer more than just a job, you’ll become part of the Grand Parade family! We have created an environment where our people can thrive. Check out some fantastic benefits on offer:
- Financial: Competitive base salary and benefits.
- Healthcare: Fully paid private healthcare via Lux Med.
- Life Assurance: Company-sponsored life assurance plan.
- Wellbeing: Events including workshops, webinars; Psychological Helpline for you and your loved ones; access to psychological platforms such as Unmind.
- Social Activities: Meetups, quality questions events, and hackathons.
- Free Parking: Access to underground parking space for cars, motorcycles, and bikes.
- Other Perks: Fully paid Multisport pass or MyBenefit cafeteria points, employee referral program, and an extra day off for your birthday. Free English and Polish classes.
- Hybrid Working: Work from home up to 80% of the time with 20% of office time built in for collaborative team time.
More About Grand Parade
We’re a business that embraces change and progress. With a rich history behind us, we’ve learned a lot and have led the industry in many ways. Now part of evoke, we are marking a new sense of purpose, direction, and ambition for the business.
Our culture is all about creating great experiences, for both our customers and our people. You’ll benefit from flexibility and trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. By investing in you, we’ll raise our game. Across all that we do, we aim for excellence, encourage creativity, and have fun.
Apply
At Grand Parade, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. We win together by working as one inclusive team to achieve great things.
So, what’s next? The first step in the recruitment process is to submit your online application, which will be followed by an initial screening call with our Talent Acquisition team, and if successful, you will then be invited to interview.
Apply today to kickstart your application with the Grand Parade family!
Benefits Extracted with AI
- Competitive base salary
- Fully paid private healthcare via Lux Med
- Company-sponsored life assurance plan
- Wellbeing events and psychological support
- Social activities and hackathons
- Free parking
- Multisport pass or MyBenefit cafeteria points
- Employee referral program
- Extra day off for birthday
- Free English and Polish classes
- Hybrid working model
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