About the Role
As a Solution Engineer specializing in Conversational AI, you will play a pivotal role in enhancing customer communication processes through the implementation of advanced AI technologies such as voicebots and chatbots. You will work closely with our Solution Consultants to develop tailored solutions for our clients, primarily medium to large enterprises.
Key Responsibilities
- Client Consultation: Advise and support clients in optimizing their communication processes using Conversational AI and large language models (LLMs).
- Solution Development: Collaborate with Solution Consultants to create customized solution concepts for clients.
- Project Management: Conduct effort estimations for project implementation and oversee the technical execution post-contract.
- System Integration: Evaluate integration possibilities with third-party systems (e.g., CRM & ERP systems) and implement connections via Web APIs/Webservices (e.g., REST, SOAP).
- Technical Onboarding: Deliver solutions to clients, manage technical onboarding, and support the hyper-care phase post-go-live.
Required Skills and Experience
- A degree in Computer Science, Business Informatics, or a related field, with at least four years of professional experience.
- Proficiency in programming languages such as Python and JavaScript (TypeScript).
- Extensive experience in chatbot development and software/solution consulting.
- Strong problem-solving skills and an analytical, structured approach to tasks.
- Excellent communication skills, capable of engaging with all management levels.
- Fluency in both German and English.
What We Offer
- A dynamic work environment with flat hierarchies and significant autonomy.
- Opportunities for continuous professional development and training.
- A hybrid work model with office days on Wednesdays and Thursdays.
- A modern workplace equipped with dual monitors and adjustable desks.
- Complimentary beverages and fresh fruit & vegetables.
- Provision of a laptop and smartphone.
- Options for leasing a job bike or company car.
- A monthly travel cost subsidy of €30.
- Engaging company events and a central office location in Hannover with parking facilities.
Join us at VIER and be part of a team that values respect, appreciation, and motivation in the workplace. We welcome applications from all individuals, regardless of gender, origin, skin color, or beliefs. At VIER, you are valued as a person, and your personal growth is our priority.
Benefits Extracted with AI
- Flexible working hours
- Hybrid work model
- Modern workplace equipment
- Free drinks and snacks
- Laptop and smartphone provided
- Job bike or company car leasing
- Travel cost subsidy
- Regular company events
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