Intermediate Fullstack Engineer with Ruby and JavaScript

About the Role

GitLab is seeking an Intermediate Fullstack Engineer to join our Provision team, which is responsible for the license delivery process. This role involves working on the customers.gitlab.com application to integrate data from our sales systems, producing licenses and grants that impact GitLab.com, GitLab Dedicated instances, and self-managed instances of GitLab.

Key Responsibilities

• Backend Development: Work with Ruby on Rails, integrate with REST services, and design GraphQL schemas.
• Frontend Development: Utilize Vue.js, Webpacker, and SCSS to build customer-facing interfaces for applying and managing licenses.
• Error Tracking: Use tools like Sentry and Grafana to triage, document, and resolve errors between Salesforce, Zuora, and GitLab that impact license generation.
• Collaboration: Work closely with stakeholders in Product Management and other application teams to ensure solutions meet their needs and maintain high quality standards.
• Operational Support: Address ongoing operational concerns, triage customer-impacting bugs, and monitor key integrations for errors to support GitLab’s compliance requirements.

What You’ll Bring

• Experience and proficiency in Ruby and Ruby on Rails.
• Production experience with JavaScript and familiarity with frameworks like Vue (ideal), React, Svelte, and/or Angular.
• Experience with PostgreSQL or similar RDBMS systems in production environments.
• Strong curiosity to understand how systems work holistically and how they can be streamlined.
• Experience owning a project from concept to production, including proposal, discussion, execution, and monitoring.
• Ability to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Experience with subscription management or billing systems (Zuora, Salesforce) is a plus.

About the Team

The Provision team at GitLab brings together talented engineers from around the world to build solutions that span multiple systems, working across the boundaries between GitLab, our suite of customer management applications, and third-party applications. The team supports feature delivery to both GitLab.com and customers’ Self Managed GitLab instances.

How GitLab Will Support You

• Health Support: Comprehensive benefits to support your health, finances, and well-being.
• Remote Work: All remote, asynchronous work environment.
• Flexible Paid Time Off: Take time off as needed to recharge.
• Team Member Resource Groups: Join groups that support diversity and inclusion.
• Equity Compensation & Employee Stock Purchase Plan: Participate in our equity compensation program.
• Growth and Development Budget: Access resources for personal and professional growth.
• Parental Leave: Generous parental leave policy.
• Home Office Support: Assistance with setting up your home office.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. We welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application.