Senior/Lead Applied Responsible AI Research Scientist

Job Overview

Salesforce is seeking a Senior/Lead Applied Responsible AI Research Scientist to join our Office of Ethical and Humane Use. This role is pivotal in guiding the responsible development of cutting-edge artificial intelligence products. You will work closely with the Responsible AI & Tech team, Salesforce AI Research, and Frontier AI teams to deliver guidance, guardrails, and features that ensure the next generation of AI is designed, developed, and delivered in alignment with Salesforce’s ethical use and responsible AI principles.

Key Responsibilities

• Develop Strategy: Collaborate with Salesforce AI Research, engineering, data science, and product management to create, develop, and ship cutting-edge generative AI capabilities for Salesforce customers while mitigating ethical risks and capturing ethical opportunities.
• Ethical Impact Assessment: Identify potential negative consequences of AI technologies and develop strategies to mitigate these risks. Conversely, identify positive ethical impacts and amplify them in the product.
• Trust and Safety: Benchmark CRM against other models and different versions of the same model to ensure trust and safety.
• Research and Development: Lead teams to deliver on complex pure and applied research projects, developing solutions for real-world, large-scale problems.

Minimum Requirements

• Master’s degree in Computer Science, Engineering, Information Systems, Data Science, Social or Applied Sciences, or a related field.
• 5-8 years of relevant experience in AI ethics, AI research, Security, Trust & Safety, or similar roles.
• Expertise in alignment, adversarial robustness, interpretability/explainability, or fairness in generative AI.
• Proven leadership, organizational, and execution skills.
• Experience working in a technical environment with cross-functional teams.

Preferred Qualifications

• 8-10 years of relevant experience in AI ethics, AI research, security, Trust & Safety, or similar roles.
• Advanced degree in Computer Science, Human-Computer Interaction, Engineering, Data Science, or quantitative Social Sciences.
• Published research on algorithmic fairness, accountability, and transparency.
• Strong programming skills and experience in implementing high-performance and large-scale deep learning systems.

About Salesforce

Salesforce is the Customer Company, inspiring the future of business with AI+ Data +CRM. We lead with our core values, helping companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, driving your performance and career growth, charting new paths, and improving the state of the world.

Equal Opportunity Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.