About The Team
The Success team at OpenAI is pivotal in enhancing the customer experience across the OpenAI API platform and the ChatGPT business product. Our goal is to ensure that developers and enterprises derive the maximum benefit, value, and adoption from our advanced models. OpenAI serves a wide array of customers, ranging from early-stage startups to well-established global enterprises.
About The Role
At OpenAI, we are committed to the mission of ensuring that artificial general intelligence (AGI) benefits all of humanity. This mission necessitates effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team is at the forefront of building authentic, collaborative relationships with public officials and the AI policymaking community. These efforts are crucial in shaping policy guardrails, industry standards, and the safe development of AI tools.
As a Solutions Engineer in the Global Affairs department, you will play a key role in helping public sector actors leverage OpenAI tools and products to achieve broad benefits for humanity. This includes accelerating progress towards the UN Sustainable Development Goals and fostering strong relationships with public sector leaders, civil society, and the AI policymaking community.
Key Responsibilities
- Deliver an exceptional stakeholder interaction experience.
- Provide technical expertise in AI adoption, use cases, and value propositions.
- Address technical requirements and product-related inquiries.
- Conduct demos, scope use cases, and develop proof of concepts.
- Serve as the primary contact for security and compliance queries.
- Develop and maintain essential documentation and guides.
- Nurture strong stakeholder relationships throughout the evaluation and adoption process.
- Advocate for stakeholders and relay their feedback to internal teams for product planning.
- Collaborate with the Global Affairs and GRC teams to ensure seamless experiences.
Ideal Candidate Profile
- Passionate about the mission of AGI benefiting humanity.
- 7+ years of experience in a Sales Engineer or similar pre-sales role.
- Experience with technical enterprise products, particularly in security and compliance.
- Exceptional presentation and communication skills, especially with executives and leaders.
- Strong problem-solving skills and ability to manage multiple projects.
- Committed to the ethical development of AI.
About OpenAI
OpenAI is a leader in AI research and deployment, dedicated to ensuring that AGI benefits all of humanity. Our approach involves pushing the boundaries of AI capabilities and deploying them safely to the world. We value diverse perspectives and are committed to an inclusive environment where all employees can thrive.
Benefits Extracted with AI
- Equal opportunity employer
- Reasonable accommodations for disabilities
- Diverse and inclusive work environment
Similar jobs
Last update: 23 minutes ago
Research Engineer, Pre-training Architecture
Join OpenAI as a Research Engineer to advance neural network architectures and improve AI models.
Software Engineer, Privacy
Join OpenAI as a Software Engineer focusing on privacy, developing secure backend systems in a hybrid work model in San Francisco.
Senior Software Engineer, Financial Tooling
Senior Software Engineer needed for financial tooling at OpenAI, focusing on API and billing system development.
Developer Advocate, Developer Experience
Join OpenAI as a Developer Advocate to engage with the developer community, create technical content, and advocate for developers' needs.
Software Engineer, ChatGPT Enterprise
Join OpenAI as a Software Engineer for ChatGPT Enterprise, focusing on secure, scalable AI solutions.
Senior Software Engineer, Observability
Join OpenAI as a Senior Software Engineer in Observability, ensuring system reliability and scalability in a fast-paced environment.
Software Engineer, Applied Engineering
Join OpenAI as a Software Engineer in Applied Engineering to develop innovative AI products using JavaScript, React, and Python.
New Products Platform Engineer
Join OpenAI as a New Products Platform Engineer to build future computing systems in a hybrid work model in San Francisco.
Tech Lead Manager, Human Data
Lead a team enhancing AI data solutions with OpenAI, focusing on safety and innovation in San Francisco.
Senior Design Engineer, Communications Design
Join OpenAI as a Senior Design Engineer in San Francisco to craft high-impact user experiences with a focus on design and engineering.
Full-Stack Software Engineer - People Innovation
Join OpenAI as a Full-Stack Software Engineer in San Francisco, focusing on HR, culture, and recruiting innovations.
Engineering Manager - API Experience
Lead the API Experience team at OpenAI, crafting exceptional development experiences and robust API products.
Engineering Manager, Human Data
Lead the Human Data Team at OpenAI, enhancing AI models like ChatGPT through data solutions. Hybrid work, based in San Francisco.
Senior Full Stack Engineer, Communications & Design
Join OpenAI as a Senior Full Stack Engineer to design and maintain web platforms, focusing on API design and performance optimization.
Research Engineer/Scientist, Perception - OpenAI
Join OpenAI as a Research Engineer/Scientist in Perception, enhancing AI capabilities in San Francisco. Hybrid work, relocation offered.
Research Engineer, Pre-training Data Processing
Join OpenAI as a Research Engineer in Pre-training Data Processing, focusing on AI, deep learning, and data pipelines.
Software Engineer Intern, Applied Emerging Talent
Join OpenAI as a Software Engineer Intern to work on cutting-edge AI technology in a fast-paced environment.
Software Engineer, Applied Emerging Talent
Join OpenAI as a Software Engineer to develop ChatGPT and API features using JavaScript, React, and Python.
Senior Data Engineer - Real Estate and Workplace
Senior Data Engineer for Real Estate and Workplace at OpenAI, skilled in ETL, Apache Spark, and Airflow.
Program Manager, Intelligence Analysis
Join OpenAI as a Program Manager in Intelligence Analysis to shape AI safety services, working with cross-functional teams in San Francisco.
Senior Front-End Software Engineer (Desktop)
Join OpenAI as a Senior Front-End Software Engineer to build advanced features for the ChatGPT desktop app using Swift and C++.
Tech Lead Manager, ChatGPT Research Acceleration
Lead a team to accelerate ChatGPT research at OpenAI, focusing on system performance and team management.
Senior Software Engineer, GenAI Safety & Evaluation
Senior Software Engineer role in AI safety and evaluation, requiring skills in AI, backend development, and system performance.
Full Stack Engineer - Leverage Engineering
Join OpenAI as a Full Stack Engineer to build innovative products using AI models in a fast-paced environment.
