Technical Writer for SAP Integrated Business Planning (IBP)

Job Overview

SAP is seeking a Technical Writer to join our team focused on SAP Integrated Business Planning (IBP) for Supply Chain. This role involves creating user assistance deliverables, including text and multimedia, to help users deploy, administer, and use SAP IBP effectively. You will work closely with development teams, UX designers, and other stakeholders to ensure high-quality documentation.

Key Responsibilities

• Collaborate with scrum team members to provide design feedback, user interface text, and documentation in bi-weekly development sprints.
• Document new features and maintain the current documentation set.
• Create compelling, modern, persona-centric user assistance deliverables for our customers, users, and prospects.
• Plan and track your own work assignments and deliver them on schedule with high quality.
• Represent the documentation team in development meetings.
• Explore new tools and process improvements in content creation and productivity enhancements.

Required Qualifications

• A good to excellent university degree in technical communication, IT, business studies, or a related subject.
• Excellent written and spoken skills in English (ideally first-language proficiency).
• Outstanding communication, writing, and grammar skills.
• Experience in technical communication.
• Ability to express complex technical information clearly and precisely.
• Ability to work to tight deadlines and ensure high-quality deliverables.
• Flexibility and readiness to communicate with other team members and participate in knowledge transfer.
• Interest and understanding of supply chain management and software development.

Preferred Qualifications

• Exposure to business processes in supply chain management.
• Knowledge of authoring in XML environments.
• Basic knowledge of prompt engineering and generative AI tools in content creation and software development.
• Experience in agile software development.

Work Experience

• 2-3 years of experience in technical writing or technical content creation.

Employment Type

• Full-time, unlimited

About SAP

SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. Our solutions are the backbone for the world’s most complex and demanding processes, uniting elements of modern organizations into a unified ecosystem that drives progress.

Inclusion and Diversity

SAP is committed to creating a diverse and inclusive workplace. We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and an affirmative action employer.

Application Process

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.