About Front
Front is a leading software development company based in San Francisco, California, specializing in modern customer service platforms. With a focus on SaaS, email collaboration, customer service, management software, and shared inboxes, Front is dedicated to redefining the help desk experience. The company employs between 201 and 500 employees and serves a diverse range of clients, including high-profile names like ClickUp, Branch Insurance, Echo Global Logistics, and Reed & Mackay.
What We Do
Front has developed a cutting-edge customer service platform that integrates real-time team collaboration across all customer communication channels. Enhanced with AI and automation, our platform is designed to swiftly resolve issues and boost team productivity. Our solution ensures that customers receive outstanding service, whether they need quick, simple answers or personalized assistance with complex issues.
Our Culture
At Front, we believe in fostering a collaborative and inclusive work environment. Our culture is built on the principles of openness, innovation, and continuous improvement. We encourage our team members to take initiative, think creatively, and work together to achieve common goals.
Our Values
- Customer Commitment: We strive to exceed customer expectations and build lasting relationships.
- Innovation: We pursue innovation to find better solutions for our customers and team.
- Integrity: We conduct our business with honesty and integrity, ensuring fairness in all our dealings.
- Teamwork: We believe in the power of teamwork and encourage collaborative efforts to enhance productivity and creativity.
Benefits at Front
- Competitive Salaries: We offer attractive compensation packages that are commensurate with the market and individual performance.
- Health Benefits: Comprehensive health, dental, and vision plans are available to all employees.
- Professional Growth: Opportunities for professional development and advancement are plentiful at Front. We support our employees' career aspirations through training programs, workshops, and more.
- Work-Life Balance: We understand the importance of a healthy work-life balance and provide flexible working conditions to support our employees' well-being.
Join Us
If you're passionate about using technology to improve customer experiences and enjoy working in a dynamic, supportive environment, consider joining Front. We're always looking for talented individuals who share our values and are eager to make a difference.