Solutions Engineer

Join Front as a Solutions Engineer

Front is seeking a talented Solutions Engineer to join our world-class Solutions & Services organization. As a Solutions Engineer, you will develop deep technical product expertise and play a critical role in defining, designing, and implementing creative product solutions that expand the reach of Front’s platform to connect and interface with third-party applications and systems.

Key Responsibilities

Partner with Account Executives: Engage with our top prospects to ensure they maximize the value they’re receiving from Front, aiming to close new business deals.
Understand Technical Requirements: Work with customers to understand and validate technical requirements.
Product Demonstrations: Customize and deliver product demonstrations that highlight the unique value and benefits tailored to the client’s specific needs.
Technical Project Management: Act as the technical project manager for pilot projects, ensuring they meet client expectations.
Collaborate with Product Teams: Influence the development of new features based on customer feedback.
API Expertise: Understand Front’s API inside and out to come up with creative solutions and confidently guide customers through them.

Required Skills and Experience

3-5 years of solutions engineering or architecture experience, preferably at a SaaS company with complex workflow automation products or customer support platforms.
Proven success in partnering with sales teams, preferably in an enterprise SaaS capacity.
Strong understanding of software design principles and architecture patterns.
Experience developing and implementing custom solutions between multiple platforms with available API endpoints.
Proven ability to work independently and as part of a team, collaborating with sales and support teams.
Experience speaking to C-level, IT, and security with acumen.
Excellent communication skills - both written and verbal.
Bonus: A working knowledge of relevant technologies, including Email, Ticketing Systems, SMS, CRMs, IDPs, ERPs, & ETL.

What We Offer

Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Focus Fridays
Flexibility to work from home 3 days/week
Mental health support with Workplace Options
Family planning support with Maven
75 Euro per month Lifestyle Stipend to spend on fitness and other activities

Workplace Type

This position is hybrid, with an expectation to be in our Paris office on Tuesdays and Thursdays.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Benefits
Extracted with AI

Medical insurance
Equity
Private health insurance
Focus Fridays
Work from home flexibility
Mental health support
Family planning support
Lifestyle Stipend

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