Job Overview
Join Intuit's Go To Market (Marketing Technology/MarTech) organization as a Senior Staff Software Engineer. In this role, you will help build a strong technical foundation to nurture our customers by supporting our internal product, marketing, and operations team. You will enable a self-serve tool to create highly personalized communications to reach the right Mailchimp customer at the right time with the right message. You will be building a durable foundation to connect Mailchimp systems to Intuit’s larger Go to Market capabilities to enable One Intuit Platform.
Responsibilities
- Lead the technical vision for MarTech (LifeCycle Marketing) with a platform mindset to build and integrate with reusable components and work towards a long-term vision with short-term wins.
- Responsible for the execution of the MarTech (LifeCycle Marketing) vision – insights from customer behavior leading to better customer nurture optimization.
- Drive velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company.
- Drive significant technology initiatives end-to-end, including horizontal layers of the Lead operational excellence to deliver highly available, scalable web applications and microservices with utmost attention to quality, security, and performance metrics for APIs and experiences.
- Collaborate cross-functionally (with product management, design, and program management) through change management and provide the technical guidance and evaluations needed to maintain high-quality product experiences for customers.
- Proactively identify team Define and execute remediation steps to keep the team velocity and deliverables value to customers high.
- Create robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications.
Requirements
- 10+ years of hands-on software development experience, with 2+ years of working as a solutions architect.
- Experience with backend technologies (PHP, Java, AWS) and integrating with enterprise capabilities.
- Comfortable with frontend technologies (React, CSS) and driving performance and monitoring for optimal customer experience.
- Familiarity with marketing tech capabilities - including using data for personalization, privacy/compliance, and content management.
- Back end development experience with Data Pipelines & applying them to user experiences or backend solutions.
- Experience with cloud data warehousing (BigQuery or similar).
- Experience with back-end technologies like PHP/Java/Kotlin, Typescript/NodeJS, Spring, NodeJS.
- Demonstrate experience working across different altitudes, from code quality/delivery management and reviewing technical architecture proposals to communicating strategy and domain capabilities plans with team and senior leadership.
- Demonstrate experience building and operating large scale web platforms and microservices in an API-first environment, with emphasis on managing operational excellence and high-quality customer experiences.
- Excellent communication skills, able to communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives).
- "Self-starter" attitude and the ability to make independent decisions.
- Strong mentoring skills, able to influence and communicate effectively with both technical and non-technical people.
- BS/MS in Computer Science or related field, or equivalent experience.
Location
This position is based in Atlanta, Georgia, United States.
About Intuit
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
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