AI Product Manager Lead

Role Overview

We are seeking a technically proficient Lead of New Product Development to spearhead the development of innovative AI products. This role requires a deep understanding of AI, focusing on both machine learning and deep learning, along with a strategic mindset to translate technical capabilities into impactful product solutions. You will collaborate with cross-functional teams to define, develop, and launch AI-driven products that push the boundaries of what's possible.

Key Responsibilities

Define and drive the product strategy and vision for AI initiatives, ensuring alignment with company objectives and emerging market trends.
Create and maintain a detailed product roadmap, prioritizing AI features and enhancements based on technical feasibility, business value, and user impact.
Work closely with engineering, data engineering, and customer experience teams to ensure seamless product development and delivery, translating complex AI concepts into user-friendly solutions.
Conduct in-depth market and technical research to stay abreast of the latest advancements in AI and identify opportunities for innovation.
Communicate AI product vision, strategy, and updates to internal and external stakeholders, ensuring clarity and alignment.

AI Technical Proficiency and Data Acumen

Lead the end-to-end development of AI-first products, bringing the following competencies:
- Deep understanding of AI technologies, frameworks, and tools, as well as familiarity with programming concepts, data structures, and algorithms.
- Knowledge of the technology stack that powers AI models and their operational dynamics.
- Understanding the inherent limitations and challenges of AI, including bias, fairness, and the black-box nature of models.
- Championing model explainability and ensuring smooth integration and consistent performance in real-world contexts.
- Keen intuition for data quality and requirements for specific AI solutions.
- Awareness of data privacy regulation and the ethical landscape, ensuring responsible data collection, storage, and processing.

Qualifications

Minimum 7 years of product management experience, with at least 3 years focused on AI, machine learning, or data science.
Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or a related technical field. A Master’s degree or MBA is a plus.
Deep understanding of AI/ML technologies, frameworks, and tools.
Hands-on experience with data pipelines, model training, and deployment.
Proven ability to lead and inspire cross-functional teams, driving AI projects from concept to launch.
Strong analytical and problem-solving skills, with a data-driven approach to decision making.
Excellent verbal and written communication skills, with the ability to effectively present complex technical concepts to diverse audiences.
Customer-centric approach and a commitment to solving their problems through innovative AI product solutions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: