Advanced Adoption Specialist

Job Description

About Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material, and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

Role Overview

As an Advanced Adoption Specialist (m/f/x), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Ensuring Solventum’s solutions align with both end-user requirements and business objectives, based on expertise in Solventum’s solutions and a deep understanding of customer documentation workflows/requirements.
• Leading clinical workflow discovery and design discussions to capture configuration specifications, training requirements, and identify opportunities for workflow and user experience improvements.
• Configuring and testing systems/clinical workflows during project implementation by following a process that includes requirement intake, documentation maintenance, test plan creation, end-to-end testing, user acceptance testing, and necessary configuration amendments to meet customer requirements.
• Leading training and user engagement activities by delivering demos and presentations, creating a training strategy and plan, customizing training material, providing train-the-trainer sessions, and offering end-user training and go-live support both remotely and on-site.
• Supporting project delivery as the Subject Matter Expert and being the link between Solventum and the end users.

Qualifications

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High-level education in Medical Sciences or Education of Adults or equivalent through experience.
• Bachelor’s degree in nursing, Health Management, or a related domain with a strong affinity for technology; or equivalent qualifications through experience.
• IT skills including MS Office.
• Experience in Healthcare / Healthcare IT.

In addition to the above requirements, the following are also required:

• Knowledge of Electronic Medical Record (EMR) clinical workflows, clinical documentation, and familiarity with main EMR/EPR local systems.
• Experience in training clinicians (planning and delivery).
• Experience in software implementation and change management projects in general.
• Experience in creating customer-facing product documentation such as quick reference guides, training videos, demo collateral, etc.
• Experience with functional testing and user acceptance testing.
• Ability to travel to customer sites as required.
• Ability to work independently (mainly from home) and as part of a team.
• Current, valid Driver’s License.

Additional Skills

• Experience with speech recognition or natural language processing.
• Customer focus, communication, and presentation skills.
• Analytical skills, problem-solving, and attention to detail.
• Strong in building professional relationships with customers and colleagues and a team player.

Work Location

• Remote 100% from Italy

Travel

• May include up to 50% domestic travel.

Legal Requirements

• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the traveling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.