Overview
Join Five9 as an Associate Platform Engineer and embark on a journey to bring joy to customer experience. Five9 is a leading provider of cloud contact center software, innovating in the cloud to serve customers globally. This entry-level position offers a unique opportunity to learn and grow within the Professional Services Team, contributing to projects that enhance customer engagements through the Five9 Intelligent Cloud Contact Center.
Responsibilities
- Learn Five9 products and processes.
- Gain knowledge in detailed contact center terminology and processes.
- Understand the basics of contact center telephony.
- Participate in practice and production environment projects.
- Progress to more involved client project implementation work as knowledge develops.
- Communicate effectively with both internal and external stakeholders.
Qualifications
- 4-year college degree in computer sciences or related field preferred.
- Exposure to CRM applications is a plus.
- Ability to work remotely and learn effectively.
- Strong inquiry skills and a self-starter with excellent time management.
- Excellent verbal and written communication skills.
Skills
- Strong technical aptitude for learning object-based development tools.
- Develop and maintain positive relationships with clients and peers.
- Experience with multiple development languages/tools is a plus.
Workplace Type
This role is fully remote for candidates residing at least 50 miles away from our San Francisco or San Ramon office locations. For candidates within 50 miles, the role will be hybrid.
Compensation and Benefits
- The US base salary range for this role is $53,800—$83,500 USD.
- Compensation packages are based on skill set, experience, and location.
- Annual performance bonuses, stock options, and other incentive plans may be available.
- Comprehensive health benefits from day one, including dental and vision, with Five9 covering 100% of employee costs and a significant portion of dependent costs.
- Access to mental health support platforms, offering personalized care and resources.
Five9 is committed to diversity, equity, and inclusion, making it a great place for everyone to work.
Benefits Extracted with AI
- 401(k)
- Disability insurance
- Health, dental, and vision coverage
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
Similar jobs
Last update: 23 minutes ago
Salesforce Software Engineer
Join AnyDesk as a Salesforce Software Engineer to develop and maintain internal business systems in a dynamic, remote-friendly environment.
Senior Software Engineer - Backend/Data
Join Five9 as a Senior Software Engineer to develop backend solutions integrating digital channels with voice solutions.
Senior Software Engineer - Fullstack, Digital Engagement Team
Senior Fullstack Software Engineer in Digital Engagement, skilled in Java, Python, React, and web technologies, based in Porto.
Staff Software Engineer
Join Aiven as a Staff Software Engineer to develop cloud operations platforms using open-source technologies. Hybrid work in Berlin.
Mid-Level Full Stack Software Engineer - Cloud & Web
Join as a Full Stack Software Engineer focusing on C#, Azure, and Microservices in a dynamic team with flexible work options.
Senior Software Engineer - Backend | Platform
Senior Backend Software Engineer role in Porto, focusing on Java, Microservices, and Cloud Platforms.
Software Engineer II - Backend | Digital
Join Five9 as a Software Engineer II in Porto, focusing on backend development for digital engagement solutions. Experience in Java and GCP required.
Full Stack Engineer with Node.js and React
Join RightCrowd as a Full Stack Engineer to develop cloud-native applications using Node.js and React. Work remotely with cutting-edge technology.
Senior Software Engineer - Backend | Core
Senior Backend Software Engineer role in Porto, focusing on Java, Spring, microservices, and cloud solutions. Hybrid work model.
Senior Full-Stack Engineer ReactJS/NodeJS
Join Gorgias as a Senior Full-Stack Engineer specializing in ReactJS and NodeJS, enhancing AI-powered ecommerce solutions.
Software Engineer II - Developer Experience
Join Elastic as a Software Engineer II in Developer Experience, focusing on test frameworks for Kibana. Remote work, competitive benefits.
Cloud Data Engineer
Seeking a Cloud Data Engineer with expertise in AWS, Python, and CI/CD for a hybrid role in Hannover. Join our dynamic team!
Full Stack Engineer Growth (PHP) - Remote
Join Xentral as a Full Stack Engineer to drive growth with PHP, MySQL, Laravel, and React. Remote work across Europe.
Senior Fullstack Developer for AI-Driven Mission Technologies
Seeking a Senior Fullstack Developer for AI-driven mission technologies, focusing on Java, JavaScript, Python, and C++. Remote work available.
Software Engineer II - Fullstack (Angular, Vue.js, JavaScript)
Join Five9 as a Software Engineer II in Porto, focusing on fullstack development with Angular, Vue.js, and JavaScript in a hybrid setting.
Senior Product Engineer [Rust & Typescript]
Join Attio as a Senior Product Engineer working with Rust & TypeScript to build innovative CRM features. Remote work available.
Entry Level Back-End Software Engineer (Java)
Join Grammarly as an Entry Level Back-End Software Engineer in Berlin. Work with Java, AWS, and more in a hybrid environment.
Senior Solutions Engineer
Join Reddit as a Senior Solutions Engineer in Amsterdam to support our growing advertising business with technical expertise and problem-solving skills.
Full-Stack Engineer with Angular and React.js
Join Labelbox as a Full-Stack Engineer to develop scalable systems using Angular, React.js, and GraphQL. Work remotely in a dynamic AI-driven environment.
Cloud Solution Engineer (IC4)
Join Oracle as a Cloud Solution Engineer to design and deploy cloud architectures, driving customer success in Amsterdam.
Associate Software Engineer - Payments Domain
Join as an Associate Software Engineer in Amsterdam to develop secure payment solutions using PHP in a collaborative environment.
Senior Mobile Platform Engineer
Join Pleo as a Senior Mobile Platform Engineer to empower product teams in building and maintaining mobile app features with React Native and TypeScript.
Senior Java/VueJS Developer
Join Space Inch as a Senior Java/VueJS Developer to work on fintech projects with a focus on Java, Vue.js, and TypeScript in a flexible remote environment.
Senior Vue.js Developer with Java Backend Experience
Join Interactivated Solutions as a Senior Vue.js Developer with Java backend experience. Work remotely and lead innovative software solutions.
