About the Role
As a Lead Software Engineer specializing in Site Reliability Engineering (SRE) at Agoda, you will be a key player in enhancing the stability and performance of our systems. You will work closely with DevOps engineers, NOC, QA, and service owners to improve system reliability with an emphasis on safe deployment and monitoring with anomaly detection techniques.
Responsibilities
- Help establish and apply SRE best practices, standards, and policies in hybrid cloud environments.
- Develop systems to prevent outages through automatic detection and remediation.
- Increase observability of system health to improve availability and system uptime.
- Provide guidance and expertise to the team.
- Influence, design, and create new architectures, standards, and methods for large-scale enterprise systems.
- Document and present methodologies to operations, engineering, and executive teams.
- Coach and develop software engineers, looking for opportunities to improve both technical and people skills through highly effective 1-1s and growth plans.
What You’ll Need to Succeed
- Bachelor’s degree in Information Systems/Engineering/related field.
- 4+ years in a technical role supporting IT products.
- Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy.
- Deep understanding of computer networks.
- Proficient in at least one programming language (e.g., Ruby, JavaScript/NodeJS, Python).
- Understanding of VMs, docker/rkt containers and their applications, K8s, private cloud knowledge is a plus.
- Hands-on experience designing and implementing monitoring and alerting systems.
- Experience in Data platforms like SQL or Hadoop.
- Excellent verbal and written English communication skills.
- Incident management process, analytical problem-solving capabilities & experience & can lead the incident.
- Data driven & Data analyze skill, we move forward using data.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications.
Benefits Extracted with AI
- Relocation assistance
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