Senior Engineer, Search Relevance

About The Role

As a Search Relevance Engineer at Shopify, you are at the intersection of our engineering and data science organizations. You’ll be designing and implementing cutting-edge, AI-powered search and discovery solutions, directly empowering our merchants. We're all about creating tangible solutions that make a real difference in the day-to-day lives of entrepreneurs.

If you thrive on change and are constantly seeking growth and higher mastery, then this is the right place for you. At Shopify, we operate on low process and high trust, and we're not afraid to step out of our comfort zones to push the boundaries of what's possible. So if you're ready to join our team of driven crafters building world-class search and discovery experiences, then we want to hear from you.

Responsibilities

• Work with data scientists and engineers to productionize cutting-edge data products via load testing, metrics analysis, and offline and online experimentation, so they can scale to support millions of buyers around the world.
• Design and implement features to improve the relevance of search and recommendation experiences, including semantic search, query understanding, and personalization.
• Build and maintain data pipelines to power our information retrieval systems.
• Tune the ElasticSearch queries that power our search and discovery experiences.
• Design, build, and craft tools for evaluation and relevance engineering, adhering to high-quality software engineering principles and best practices.
• Prioritize and communicate to technical and non-technical audiences alike.
• Mentor engineers and data scientists.

What You Bring To The Team

• Demonstrated mastery of relevance engineering, with a deep understanding of discovery and recommendation systems powered by ElasticSearch, Solr, Lucene, and/or vector databases.
• Extensive experience using Python, including a strong grasp of object-oriented programming (OOP) fundamentals.
• An understanding of how to write efficient and optimized code with low latency requirements.
• A strong software development background, with proven experience, problem-solving skills, and technical system thinking.

Preferred Qualifications

• End-to-end experience of training, evaluating, testing, and deploying machine learning, natural language processing, document reranking, and/or generative AI products at scale.
• Experience with statistical methods like regression, GLMs, or experiment design and analysis; other advanced techniques are also welcome.
• Exposure to other languages such as Ruby, Rails, Typescript.

About Shopify

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Join us in our mission to make commerce better for everyone.