Senior Product Manager, AI Platform

Overview

Join Netflix at this exciting time as we continue to revolutionize entertainment. Each month, we deliver billions of hours of content to over 270 million members in more than 190 countries. Our mission is to entertain the world, and we achieve this by swiftly building and reliably scaling innovative experiences for our members and creators around the globe.

Our Infrastructure organization is vital to this mission, serving as the backbone for Netflix’s growing scale and boosting the productivity of our technical talent. Within Infrastructure, our AI Platform exists to maximize the productivity and innovation of Netflix machine learning practitioners, data scientists, and engineers across our consumer and studio businesses. We take care of the heavy lifting needed to build compliant and innovative generative AI-powered experiences that support the expanding needs of the business. This allows our talent to concentrate on what truly matters: helping Netflix entertain the world.

The Opportunity

We are looking for a technical product manager to help drive our AI platform's model consumption and app development capabilities. Your mission is to simplify and accelerate Netflix's investments across our consumer and studio businesses.

Your focus will be on the end-to-end experience for our users who need to leverage our AI platform to accomplish their work. You will lead the vision and strategy for our model consumption layer, conversational assistants, LLMOps, prompt management, prototyping tools, and an opinionated app development framework for AI applications and agents. The scope and impact of this role is significant. You'll be responsible for managing a portfolio of products and driving holistic product strategy and prioritization across them.

What You Will Do

• Deeply understand customer needs, product analytics, and industry innovation to drive the product vision and strategy, maximizing business and customer impact.
• Partner closely with senior management and engineering teams to define and align with stakeholders on vision, strategy, and roadmaps.
• Develop product roadmaps in partnership with relevant product and engineering teams that execute product vision and strategy and inform our engineering teams of what problems need to be solved.
• Foster a metrics-driven environment that encourages quality experimentation and sets high standards for measuring product success.
• Stay informed about industry advancements, influence their direction, and conduct comprehensive buy vs. build analysis to align with state-of-the-art solutions, encouraging ROI-based decisions.
• Foster a collaborative environment with Netflix engineers, creating continuous feedback loops to ensure we solve the right problems and drive maximum impact for Netflix.
• Exhibit robust problem-solving and decision-making skills, tackling technical and strategic challenges in innovative ways and leveraging data and intuition to make strategic choices in the face of ambiguity and complexity.
• Ensure thoughtful product evolution that addresses product lifecycle and adoption experience.
• Help evolve our customer engagement model, communication strategy, prioritization, and planning/road-mapping practices.

What We’re Looking For

• 8+ years of experience as a Technical Product Manager with at least 2+ years of domain experience in ML/AI consumer scale AI platforms.
• Proven track record of managing and evolving a product portfolio and/or driving product vision and strategy
• A healthy blend of technical depth and deep domain expertise with a customer-focused mindset
• Demonstrated passion and experience in one or more of the following domains: Generative AI, AI Application Frameworks & SDKs, ML/AI Observability and Evaluations
• Strategic thinker who can connect customer use cases to technology solutions and think holistically about the end-to-end experience
• Ability to manage a portfolio of bigger and smaller bets while balancing short-term goals and long-term vision
• Comfortable applying a combination of qualitative and quantitative methods to define success
• Leverages product intuition and judgment to solve problems and make decisions without perfect information
• Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
• Excellent communication skills; timely communication with clear expectations