Associate Threat Prevention Engineer

Associate Threat Prevention Engineer

Who we're looking for

Would you like to be a part of a fun, sophisticated, and growing Security team for a best-in-class SaaS company? Zendesk is looking for a hardworking Associate Threat Prevention Engineer with proven communication and analytical skills to help us provide technical leadership for our Threat Prevention and Engineering team. We are seeking an individual who can function well on an impactful and closely-knit global team. Someone with a mixture of technical ability, attention to detail, with the desire to architect, design, and maintain the tools vital for a Cyber Security Operations Center.

What You’ll Be Doing

• Design, build and maintain global security controls and tooling that address current and emerging cyber threats.
• Perform technology research, automation, integrations, and standardization across Cyber Security and drive recommended actions across Zendesk.
• Continually improve the development of CSOC infrastructure, engineering standards, and architecture.
• Stay ahead of and remain knowledgeable about new threats and tactics.
• Work with leadership to define the vision; build the roadmap and plan the security goals with management.
• Partner with the security engineering team to mature CSOC capabilities through log instrumentation.
• Actively participate within the cyber security community, establishing relationships and knowledge sharing.
• Help Zendesk teams and partners understand global cyber events and mitigate threats as they relate to Zendesk.
• Easily adapt to change, seek new responsibilities, accept challenges, and thrive in ambiguity!

Required Skills

• A team-first, collaborative approach!
• 2+ years of information security engineering experience.
• Conceptual knowledge on different areas of computer security (network, application, cryptography, forensics, incident response, etc.).
• Experience with cloud-based solutions (AWS, GCP, Azure, etc.) and container orchestration tools (Kubernetes, Docker, etc.).
• Basic programming and/or scripting skills (includes ability to write regular expressions) (Python, Node.js, Bash, Ruby, and/or other programming languages).
• Self-motivated to learn and upskill regularly, with the ability to work independently and across functional teams.

Preferred Skills

• Experience using log aggregation tools (SIEM, Datalakes, etc.).
• Experience investigating security incidents.
• Experience working with security technologies solutions (EDR, DNS Security, Email Security, SOAR, etc.).
• Involvement in local or regional security user groups or conferences.
• Great communication (verbally and written), organizational skills, and problem-solving.

About Zendesk

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Work Environment

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

Salary

The Poland annualized base salary range for this position is zł154,000.00-zł230,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job-related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Equal Opportunity

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.