Data Scientist II
ZendeskJoin Zendesk as a Data Scientist II
Zendesk is seeking a highly skilled Data Scientist II to join our Enterprise Machine Learning team. This role is pivotal in developing and delivering high-quality machine learning (ML) and artificial intelligence (AI) products that enhance our customer experience solutions. As part of the Enterprise Data & Analytics team, you will work closely with data analysts, ML engineers, and business partners to create scalable data-driven solutions.
Key Responsibilities
- Product Development: Collaborate with cross-functional teams to develop ML and AI products that meet business needs.
- Statistical Analysis: Utilize statistical analysis and machine learning to address complex business issues and formulate data-driven solutions.
- Metrics Definition: Define and align key metrics related to the efficiency and effectiveness of AI/ML systems based on business impact.
- Stakeholder Engagement: Proactively engage with various stakeholders to build strong relationships and understand their analytical needs.
- Best Practices Implementation: Implement and promote best practices regarding data contracts to optimize data integrity, security, and compliance.
Who You Are
You are a data scientist with a deep passion for bridging the gap between data science, machine learning, and business needs. You possess excellent communication skills, enabling you to explain complex concepts to non-technical stakeholders. Your problem-solving skills and business acumen are applied to real-world business solutions, and you thrive in a collaborative, cross-functional team environment.
Qualifications
- BA/BS degree in Computer Science, Data Science, Statistics, or a related field (advanced degree is a plus).
- Minimum of five years of experience in data science.
- Proficiency in R, Python, SQL, and other statistical computer languages.
- In-depth understanding of machine learning techniques.
- Demonstrated ability to communicate complex data science concepts to non-technical stakeholders.
Why Zendesk?
Zendesk offers a fulfilling and inclusive work environment with a hybrid work model that allows flexibility for remote work. We are committed to diversity, equity, and inclusion, and we provide reasonable accommodations for applicants with disabilities.
Join us in making customer experiences better and be part of a team that powers billions of conversations with brands you know and love.
Benefits Extracted with AI
- Flexible remote work
- Inclusive work environment
Similar jobs
Last update: 23 minutes ago
Senior Data Scientist - NLP
Join Zendesk as a Senior Data Scientist specializing in NLP to develop AI-driven customer service solutions. Remote work available.
Senior Data Scientist, Analytics - Performance & Quality
Join as a Senior Data Scientist focusing on analytics, performance, and quality in a remote role with competitive salary and benefits.
Data Scientist with NLP and Machine Learning Expertise
Join NICE as a Data Scientist to develop NLP algorithms and models, enhancing contact center solutions.
Senior Data Scientist - Enterprise Solutions
Join Semrush as a Senior Data Scientist to develop ML-based SEO workflows. Remote role with flexible hours and great benefits.
Frontend Engineer (CRMs, Zendesk AI Agents)
Join Zendesk as a Frontend Engineer to develop AI Agent products using TypeScript and React. Work remotely with a focus on UX and scalable architecture.
Senior Data Scientist - Enterprise Solutions
Join Semrush as a Senior Data Scientist to design and develop ML-based SEO workflows. Remote position with flexible benefits.
Senior Data Scientist - Enterprise Solutions
Join Semrush as a Senior Data Scientist to develop machine learning-based SEO analysis workflows.
Senior Data Scientist (Contractor)
Join Thoughtworks as a Senior Data Scientist (Contractor) to solve complex business problems using data science and machine learning.
Data Scientist
Join Twitch as a Data Scientist to drive insights and analytics in a remote role. Leverage SQL, Python, and data visualization skills.
Data Scientist
Experienced Data Scientist needed for Twitch's central analytics and finance. Remote within the U.S. SQL, Python, R, Tableau skills required.
Senior Growth Data Scientist
Join MoonPay as a Senior Growth Data Scientist to drive business growth and optimize ROI through data-driven strategies.
Senior Software Engineer, Machine Learning
Join as a Senior Software Engineer in Machine Learning, working remotely to build ML-driven products for user engagement.
Head of Data Science
Lead our Data Science team in Ireland, driving AI-powered compliance solutions. Remote work, diverse workplace, and growth opportunities.
Data Scientist - Early Career
Join Datadog as an Early Career Data Scientist focusing on data analytics, machine learning, and NLP.
Machine Learning Engineer
Join OfferFit as a Machine Learning Engineer to design and scale AI platforms. Work remotely with a focus on Python, MLOps, and data science.
Senior Machine Learning Engineer
Join NIQ as a Senior ML Engineer to develop and implement AI models using Python, PyTorch, and Azure in a hybrid work environment.
Associate Data Scientist
Join OppFi as an Associate Data Scientist to build machine learning models and drive business insights in a remote role.
Senior Data Scientist
Join Cloudera as a Senior Data Scientist to drive data insights and prescriptive analytics in Budapest.
Remote Data Engineer - Research
Join Stability AI as a Remote Data Engineer to build scalable data infrastructure for AI models.
Part-time Data Scientist II (Python and ML)
Join Fearless as a Part-time Data Scientist II, specializing in Python and ML, to build data-driven solutions.
Data Analytics Associate
Remote Data Analytics Associate role in pharmaceutical/biotech industry, focusing on data insights and strategic decision-making.
Machine Learning Scientist, NLP
Join Abridge as a Machine Learning Scientist specializing in NLP to advance healthcare AI solutions.
Technical Product Manager - Data Science and Machine Learning
Join Stack Overflow as a Technical Product Manager focusing on Data Science and Machine Learning. Remote work, competitive salary, and great benefits.
Machine Learning Engineer with AI/ML Experience
Join us as a Machine Learning Engineer to develop AI/ML models and applications. Work remotely with top-tier companies.