Senior Frontend Engineer, Growth and Trust

About The Role

As a Senior Frontend Engineer in the Growth & Trust Squad within the Growth and Scale group at OpenPhone, you will play a pivotal role in driving initiatives that directly contribute to our company's strategic objectives. Our team is responsible for crafting experiences that engage and delight users, driving them from first signup to retained customer. We partner with support, sales, and marketing to make this process self-serve to scale our business. Simply put, we get users setup, successful, and spreading the word as we support our company growth goals.

Some Of The Areas You’ll Support

• Activation: Designing and building the new-user experience that connects them to key aspects of the product and helps them become power users.
• Onboarding & Porting: Building a smooth and clear onboarding process that will help our customers quickly discover that OpenPhone is right for them.
• Compliance requirements: Registering for compliance products could be confusing + overwhelming for customers. You will help design and build an experience that is nothing like going to your virtual DMV.

Technical Stack And Tools

Our frontend is a Single Page Application built with React and MobX, using TypeScript. We develop in a monorepo powered by pnpm and Turborepo. We use Storybook for Component-driven development. Components are implemented with Vanilla Extract for the styles, React Aria, and our already existing Design System components. We write tests using Vitest and Playwright & use Sentry as our frontend observability tool. We are also updating our stack to include Relay & GraphQL.

About You

• Strong experience with React & Typescript
• You enjoy taking an open-ended problem and collaborating with others to design & build a delightful end-user experience.
• You are knowledgeable about web performance, observability, and accessibility.
• You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same.
• You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution.
• You are curious. You better seek to understand the ‘why’ behind things to better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner.

Why Join Us

As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.