Senior Backend Software Engineer, Connect

About The Role

As part of the Connect Squad within the Growth and Scale group, this Senior Backend Software Engineering role is pivotal in driving initiatives that directly contribute to our company's strategic objectives. Our team’s mandate is seamlessly connecting OpenPhone into the small business (SMB) tech stack to better support existing customers, capture new ones, and build strategic product partnerships.

Some Of The Areas You’ll Support

• OpenPhone’s (New) API: Architecting & building our very own public api. Our V1 Public API will allow users to programmatically send text messages, sync contacts, and log messages and calls to other applications in their tech stack. And this is the beginning!
• Integrations: Right now, we support integrations such as Hubspot and Salesforce. You’ll help us to move away from bespoke single integrations to supporting various integrations at scale. We’ll start by supporting CRM-type integrations and moving onto other integration types.
• Contacts: A key area of the product we plan to evolve this year. You’ll help us design and build an evolved solution with other teams and cross-functional stakeholders to scale efficiently.

Technical Stack And Tools

Our backend is built on Node using Typescript. We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment. The overall architecture is event-driven microservices with RabbitMQ at the center of it. We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis. We use Kong as our public API Gateway. Observability Tools: Datadog

About You

Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node. Strong experience with observability tools, including metrics, structured logging, and distributed tracing. You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same. You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution. You are curious. You better seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner. Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable. When working in the codebase, you leave things better than how you found them.

Who We Are

As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.