Software Engineer II - Communications Platform

Join Cedar as a Software Engineer II on the Communications Platform

Cedar is on a mission to transform the healthcare experience by making it more affordable and accessible. We are seeking a talented Software Engineer II to join our Communications Platform squad, part of the Patient pillar. This team is dedicated to empathetically engaging with patients across various channels, providing essential messaging such as billing information, appointment notifications, and financial aid details.

Role Overview

As a Software Engineer II, you will collaborate with a cross-functional team of engineers, product managers, and designers to enhance our patient engagement platform. You will play a crucial role in building tools that ensure accurate, timely, and informative communications to improve patient experiences and reduce operational costs for providers.

Key Responsibilities

• Develop and Maintain Scalable Solutions: Build, test, and maintain scalable code across the stack to ensure robust and efficient patient communications.
• Collaborate Across Teams: Work closely with product, design, and integration partners to deliver new features and enhancements that improve patient engagement and satisfaction.
• Enhance Communication Reliability: Create tools and infrastructure that improve the reliability and clarity of patient communications, reducing support cases and provider call volumes.
• Optimize Communication Strategies: Implement personalized communication strategies based on patient circumstances, ensuring communications are clear, relevant, and timely.
• Monitor and Resolve Issues: Develop robust monitoring tools to proactively identify and resolve communication gaps, failures, and inaccuracies.

Impact and Growth Opportunities

• Enhance Patient Engagement: Your work will directly contribute to more personalized, accurate, and timely patient communications, driving better patient outcomes and experiences.
• Improve Operational Efficiency: By developing tools that reduce the time and effort required to manage communications, you will help lower provider costs and streamline internal processes.
• Collaborate with Experts: Work in a dynamic, cross-functional team environment with opportunities to learn from and collaborate with experts in engineering, product management, and design.
• Advance Your Skills: Gain experience in backend development, scalable architecture, and enhance your technical and problem-solving skills.
• Drive Strategic Initiatives: Contribute to Cedar’s long-term vision by developing solutions that address key metrics such as communication costs, reliability, clarity, and personalization.

What We Look For

• Technical Expertise: 2+ years of professional software development experience with experience in at least one major coding language.
• Strong Computer Science Fundamentals: A degree in computer science, engineering, or a related field, or similar experience.
• Team Player: Excellent collaboration and communication skills, with the ability to work effectively in a cross-functional team environment.

Compensation and Benefits

• Salary Range: €145,000 - €161,625 per year.
• Equity: This role is equity eligible.
• Benefits: Competitive benefits and wellness package, including 401(k) matching, unlimited PTO, 16 weeks paid parental leave, and health benefits starting on the first of the month following your start date.

About Cedar

Cedar is a leading healthcare technology company committed to solving billing and patient experience issues. We have raised over $350 million in funding and are valued at $3.2 billion. Cedar partners with more than 55 leading healthcare providers and payers, engaging with 25 million patients annually.

Join us in our mission to improve the U.S. healthcare system and make a meaningful impact on millions of lives.