Join The Team Redefining How The World Experiences Design
Canva is on a mission to empower the world to design, and we're looking for a Staff Machine Learning Engineer to join our User Voice team. This role is pivotal in developing AI/ML strategies to enhance the customer support experience through innovative natural language processing systems.
Where And How You Can Work
Our flagship campus is in Sydney, with options to work remotely or in a hybrid setting across various locations in Australia. You have the flexibility to choose your working environment that best suits your lifestyle.
What You’d Be Doing
In this role, you will:
- Partner with leadership to develop an AI/ML roadmap.
- Be accountable for the delivery of key projects in User Voice.
- Lead the ML development of a natural language understanding system that integrates with Canva's products.
- Collaborate with other Machine Learning Engineers across the organization.
You're Probably A Match If
- You have over 5 years of industry experience in a machine learning/software engineering role within a Product/SaaS company.
- You possess strong coding skills in Python and are familiar with TensorFlow, PyTorch, scikit-learn, Langchain, and Huggingface.
- You have experience with RAG architectures or have a good understanding of its applications.
- Your background includes working in Customer Support and/or Business Process Automation.
- You excel in collaboration and have strong communication skills, enjoying mentoring other engineers.
About User Voice
At Canva, supporting our users is a thrilling and intricate puzzle. Our mission is to ensure every user feels empowered and heard, aiming to scale our user base to an incredible 1 billion users! The User Voice team acts as the vital link between our users and Canva's most valuable partners.
About The Team
Join a team that is revolutionizing user interactions with our platform. You will work on cutting-edge natural language understanding systems that integrate seamlessly into Canva, enabling users to find help easily.
What's in it for you?
- Achieving our crazy big goals motivates us to work hard, but you'll also experience moments of magic, connectivity, and fun.
- We offer a range of benefits to support your success both in and outside of work.
Other Stuff To Know
We make hiring decisions based on your experience, skills, and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Benefits Extracted with AI
- Equity packages
- Inclusive parental leave
- Annual Vibe & Thrive allowance
- Flexible leave options
Similar jobs
Last update: 23 minutes ago
Staff Software Engineer
Join Aiven as a Staff Software Engineer to develop cloud operations platforms using open-source technologies. Hybrid work in Berlin.
Senior C++ Computer Vision Engineer
Join a cutting-edge AI-DeepTech startup in Berlin as a Senior C++ Computer Vision Engineer. Work on world-class on-device AI technology.
Expert Machine Learning Engineer
Join Dataroots as an Expert Machine Learning Engineer to design and deliver AI-powered solutions, focusing on machine learning models.
Staff Software Engineer, Fullstack, Capacity & Efficiency Engineering
Join Uber as a Staff Software Engineer in Amsterdam, focusing on fullstack development and capacity efficiency engineering.
Senior Fullstack Developer for AI-Driven Mission Technologies
Seeking a Senior Fullstack Developer for AI-driven mission technologies, focusing on Java, JavaScript, Python, and C++. Remote work available.
Full Stack Developer with AI and API Expertise
Join Catalyze Group as a Full Stack Developer to build AI-powered grant-writing tools. Work with React, Django, and more in Amsterdam.
LLM Backend Developer
Join Persona as a LLM Backend Developer, work remotely, and develop AI-driven backend systems for top startups.
Senior Full-Stack Engineer ReactJS/NodeJS
Join Gorgias as a Senior Full-Stack Engineer specializing in ReactJS and NodeJS, enhancing AI-powered ecommerce solutions.
AI Engineer
Join BCG X as an AI Engineer in Milan, Italy. Develop AI solutions, partner with clients, and drive innovation in a dynamic environment.
Information Retrieval Algorithm Engineer
Join Huawei as an Information Retrieval Algorithm Engineer to develop cutting-edge AI technologies in Amsterdam.
Solutions Engineer
Join Darktrace as a Solutions Engineer in Amsterdam, providing technical pre-sales and post-sales support in a hybrid work environment.
Cloud Data Engineer
Seeking a Cloud Data Engineer with expertise in AWS, Python, and CI/CD for a hybrid role in Hannover. Join our dynamic team!
Staff Software Engineer - Backend
Join Uber as a Staff Software Engineer - Backend, focusing on membership systems. Work with Java, Python, C++, and more in Amsterdam.
Staff Software Engineer, Data Platform
Join Personio as a Staff Software Engineer in Berlin to build scalable data platforms using Kafka, Kubernetes, and AWS. Drive innovation and excellence.
Cofounder - Full Stack Developer/Data Scientist for Climatech Startup
Join Carbon13 as a cofounder in climate tech, leveraging AI, data science, and software development to combat climate change.
Senior Backend Engineer C++
Join DeepL as a Senior Backend Engineer C++ to design and maintain scalable backend services using C++ and AI technologies.
Lead Developer with DevOps and Functional Programming
Join Reaktor as a Lead Developer in Amsterdam, focusing on DevOps, Functional Programming, and JavaScript in a hybrid work environment.
Senior IoT Engineer
Join Skytree as a Senior IoT Engineer to lead IoT projects, focusing on Azure IoT solutions, edge computing, and data pipelines.
Senior Elastic Stack as a Service (ELKaaS) DevOps Engineer
Join ING as a Senior DevOps Engineer to enhance our ELKaaS platform, leveraging Docker, Kubernetes, and Azure in a hybrid work environment.
Staff Software Engineer: Data & Infrastructure Platforms - Metrics & Alerting
Join Uber's Amsterdam team as a Staff Software Engineer focusing on Data & Infrastructure Platforms, specializing in Metrics & Alerting.
Senior Backend/Data Engineer
Join Zalando as a Senior Backend/Data Engineer in Berlin to enhance our audience-building platform using AWS, Java, Scala, and SQL.
Senior Backend Engineer - PHP, Symfony, Laravel
Join Instapro Group as a Senior Backend Engineer, working with PHP, Symfony, and Laravel in a hybrid environment.
Senior Software Engineer - Python, Apache Kafka
Join Aiven as a Senior Software Engineer in Berlin, focusing on Python and Apache Kafka in a hybrid work environment.
Staff Software Engineer - Backend
Join Uber as a Staff Software Engineer - Backend to develop and enhance solutions for millions of members globally.
