Team Lead, PSO Core Services Engineering - Hybrid

About The Role

We’re the world’s leading provider of secure financial messaging services. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Nearly five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.

We are hiring a Team Lead for the Platform Services Organisation (PSO). PSO is organised as an Agile ‘Tribe’ within Tech Platform group. Our mission is to provide compute, storage, connectivity and database as a service to our application delivery teams.

If you are proficient in Linux technology and ready to lead a small team of passionate engineers, then keep reading below. Even if you are not sure if you are an exact fit, we want to talk to you.

What To Expect

In this role you will:

• Acting as a Team Lead (approximately 50% of your time)

• As a Team Lead, manage approximately 8-12 infrastructure engineers who are assigned to squads that specialise in Openshift/Kubernetes, Redhat Linux, Virtualisation technology, Storage Arrays and systems backup

• Perform people management activities, such as recruitment, assign engineering resources, set objectives, conduct performance appraisals

• Ensure best practices and recent trends are applied within the team, in terms of technologies and DevOps principles

• Follow future trends via education, conferences or articles

• Create a culture of excellence and continuous learning, of knowledge & experience sharing between the members, allowing professional growth of the chapter members

• Build a network outside the chapter, maintain relationships with all relevant stakeholders

• Orchestrate the feedback collection and foster a positive feedback culture

• Acting as a Linux Engineer (approximately 50% of your time)

• Work with the Product Owner and Squad members to the design, implementation, test and maintenance of our RHEL Platform

• Help to orchestrate the sound engineering of the underlaying platforms, automation and DevOps acceleration of our services

• Be part of the on-call rotation within your squad to help resolve critical service incidents and restoration of time-critical services

• Interact and collaborate with other internal teams to ensure excellent customer satisfaction

• Develop and maintain technical documentation and prepare and give presentations to customers on systems

• Handle issues always focusing on continuous improvement: you will automate, educate and share knowledge

What will make you successful?

We are seeking professionals with:

• Bachelor’s Degree or Master’s Degree in Computer Science, Engineering, or related field

• 10+ years of experience in building and supporting RHEL platform running on both bare-metal and Hypervisor virtual machines for larger Enterprise

• Strong IT knowledge including RHEL 8.x/9.x – Proficiency with OS commands, disk volumes, kernel knowledge

• Strong knowledge of RHEL System Administration, deployment of OS and Application via automation tools like Ansible

• Perform regular maintenance and upgrade activities using Ansible Tower and Red Hat Satellite

• Experience in writing shell scripts, Ansible playbooks, power shell for routine System Admin tasks

• Experience in configuration management Orchestration especially Ansible, Jenkins

• Experience on CI/CD build and deploy tools (GIT/Bitbucket)

• Good knowledge of Networking and TCP/IP

• Autonomous, driven, with strong ability to quickly adapt and respond to change

• Customer oriented and quality mindset – we continually strive to deliver true customer value

• Open-minded, solutions oriented, and a true team player – gaining energy through collaboration with others

• Fluent in English (spoken and written)

Preferred qualifications:

• Relevant industry certifications