About The Role
Swift, the world’s leading provider of secure financial messaging services, is seeking a Technology Policy Associate to join the Technology Platform group. This role is pivotal in assisting the group achieve its strategic objectives by documenting, tracking, and effectively communicating shared goals and priorities to the Board and Oversight.
The Technology Platform group is crucial for the day-to-day delivery of Swift services, managing and operating services used by customers on a 24/7 basis, including the running of Swift’s operational centres and global network. The focus is on managing and safeguarding Swift’s infrastructure and systems to ensure the availability of messaging services.
Key Responsibilities
- Crafting and managing personalized content, including written materials and visual aids, to clearly convey the organization's technology and security strategy, significant projects, and the progress of programs to all levels within the company and external entities.
- Collaborating with Subject Matter Experts (SMEs) across different technology and IT groups to formulate an in-depth understanding of issues and gather critiques of relevant content.
- Quickly distilling complex technical issues into clear communications tailored across the organization, including executive management, internal customers, end users, and external parties.
- Developing innovative ways for crafting more detailed and engaging content for the company.
- Crafting technical documents that convey accurate messaging for the different projects, while implementing feedback and changes as required to meet timelines.
- Providing suggestions for effective strategies and improvements during content generation projects.
Requirements
- Bachelor or Master's Degree in Public or Business Administration, Policy Analysis and Planning, Risk management.
- Minimum 5 years of experience in technical writing and/or in technology and policy with strong relevant work experience in governance reporting (Exco, Board, Oversight), IT/cybersecurity field and/or risk management.
- Experience in regulatory communications, project management, and development environments.
- Experience in highly regulated environments, especially in the financial services industry is preferred.
- Excellent written and verbal communication, presentation, and negotiation skills.
- Independent, responsible, and proactive with the ability to quickly adapt and respond to change.
- Project management certification (Prince 2, PMP) is an asset.
What We Offer
- Competitive package including a comprehensive benefits program with medical, dental, vision, and life insurance with no premium costs for employees and their families.
- Retirement plan with matching 401k contributions.
- An environment where diversity and inclusion are valued, and you can reach your full potential.
Benefits Extracted with AI
- 401(k)
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