UX Design Director, Storefront - Remote, Spain

Our Team

Vista is transforming to become the go-to partner that helps small businesses design and market their services at every point along their journey. By providing a spectrum of design and marketing help — from the tools to create designs from scratch to the resources they need to get the right designs created for them — we’re becoming the expert design and marketing partner for small businesses. This transformation requires a global team of UX designers adept at crafting the right tools, content, and experiences to help our customers bring their visions to life.

Role Overview

As a Director of UX Design, you will drive discovery and delivery of digital product solutions, mentor and guide multiple teams of UX Designers, fostering growth through regular 1:1s and informal interactions. You will identify and coach through design challenges and communication issues, balancing direct involvement with encouraging independent problem-solving. This role involves setting clear, actionable goals, providing consistent feedback, and performing regular calibrations to ensure alignment and growth. You will provide effective communication across teams, build relationships with partners, and promote a healthy design culture. Additionally, you will oversee recruiting, ensuring a meticulous and inclusive process, and drive design quality across the team, providing strong UX and visual direction.

Responsibilities

• Articulate a comprehensive strategy for solving complex, multi-team and multi-domain problems.
• Supply thought leadership and design execution towards a long-term Vista experience strategy and vision.
• Collaborate with peers and leaders to drive cross-functional alignment, push creativity and innovation, and move the needle on established thinking.
• Mentor Product Designers and address design challenges through regular interactions.
• Lead and grow a design team to optimize, conceptualize, and deliver inspiring product design solutions.
• Attract, inspire, and develop talent across the larger Vista UX + design community.
• Lead and mentor discovery and delivery across multiple teams.
• Set and review actionable goals, providing feedback and holding designers accountable.
• Shape ambiguous ideas into concrete user stories and innovative product experiences using a user-centered design process.
• Champion a strong, user-centered design practice to build a thriving design culture.
• Deliver clear feedback and improve communication within the domain and with collaborators.
• Deliver work in matrixed organizations with direct influence both within and outside reporting lines.
• Build relationships with partners and balance team needs with wider organization.
• Take responsibility for the UX Design team culture, identifying and implementing design-specific initiatives and improvements.
• Ensure high design quality and provide strong UX and visual direction.
• Champion and share design expertise to evangelize UX and build a strong design culture.

Qualifications

• 12+ years of experience designing innovative digital products in the e-commerce space, within large-scale product and service ecosystems.
• 8+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• 6+ years advising and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process.
• Strong discovery and delivery skills, with a track record of driving delivery across multiple teams, providing user-centered, creative, and innovative design solutions that had measurable positive impact for users and the business.
• Excellent communication and relationship building skills, including the ability to thrive, influence teams, inspire change in large organizations, and lead executive collaborators.

Why You'll Love Working Here

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.