Data Center Technician

About The Role

Swift, the world’s leading provider of secure financial messaging services, is seeking a dedicated Data Center Technician to join our team in Culpeper, VA. This role requires a full-time on-site presence and involves managing and maintaining our data center operations.

Key Responsibilities

• Rack and Stack Operations: Physically install, secure, and manage servers, storage devices, and network equipment in data center racks. Ensure all equipment is accurately labeled, documented, and aligned with data center standards and best practices.
• Cabling: Installation and testing of copper and fiber optic cabling. Perform cable management to ensure efficient airflow and accessibility.
• Troubleshooting: Resolve network connectivity issues in a timely manner. Perform replacement of hard drives, power supplies, and other components within server, storage, and network devices.
• Documentation: Maintain accurate records of all installations, configurations, and maintenance activities. Develop and update procedural documentation and guidelines.
• Collaboration: Work closely with network engineers, system administrators, and other IT staff to support data center operations and projects. Provide technical support and guidance to team members and other departments as required.
• Compliance and Safety: Adhere to all data center policies, procedures, and safety protocols. Ensure compliance with industry standards and regulatory requirements. Maintain a clean and organized data center environment.

Education and Experience

• High school graduate plus 4 years technical degree or equivalent in accumulated formal training and seminars.
• At least 6 to 10 years of proven experience in data center operations, specifically in rack and stack activities, cabling operations, and network troubleshooting.

Required Technical Skills

• Strong knowledge of server, storage, and network hardware installation and maintenance.
• Proficiency in configuring and troubleshooting network switches and routers (experience with Cisco, Juniper, or similar equipment preferred).
• Familiarity with data center infrastructure management (DCIM) tools and cable management practices.
• Understanding of network protocols and topologies.

Soft Skills

• Excellent organizational and time management skills.
• Strong attention to detail and problem-solving abilities.
• Effective communication and teamwork skills.
• Ability to work independently and manage multiple tasks simultaneously.

Preferred Skills

• Working knowledge of Wi-Fi components/systems.
• Knowledge of telephony systems.

What We Offer

• Competitive base salary and bonus opportunity contingent on personal and company performance.
• Generous benefits program including medical, dental, vision, and life insurance with no premium costs for employees and their families.
• Retirement plan plus matching 401k.
• An inclusive environment where everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.