Experience Design Intern

Join the Pond: Experience Design Intern at frog

Why Join frog?

Joining frog means you’ll be part of the "pond," a global network of studios with a thriving in-person and vibrant virtual culture. At frog, we are curious, collaborative, and courageous, united by our passion for improving the human experience through design. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. Our culture is open, flexible, inclusive, and engaging, empowering you to make your mark on every project, in your studio, your community—and the world at large.

What Will You Be Doing?

As an Experience Design Intern, you will support teams on client-facing and internal projects. You will learn by doing, with guidance from experienced practitioners who will help you understand frog’s methodologies and deliver high-quality work in the context of inter-disciplinary projects.

Key Responsibilities:

• Analyze existing solutions and map opportunity spaces through journey maps, blueprints, and ecosystem maps.
• Understand user needs, market opportunities, business requirements, and technical feasibility to help define project requirements.
• Conduct and synthesize foundational research interviews and usability testing sessions.
• Collaborate with cross-disciplinary teams to create digital product experience concepts that push the bar for quality.
• Execute the detailed design of selected concepts, working across service components, interaction logic, and visual language expression.
• Create digital design artifacts such as user flows, UI mock-ups, and prototypes that demonstrate product behavior for defined use cases and features.
• Support the successful handover of project outcomes to the client through persuasive presentations and thorough documentation.
• Apply holistic critical thinking and see beyond a particular discipline or workstream.

What We Are Looking For:

• Recently completed a university degree in Interaction Design, Visual Communications, Human Computer Interaction, or a related design discipline. We also accept interns who are in the middle of a Master’s degree.
• Strong foundational design skills in typography, color, layout, and visual hierarchy.
• Knowledge of interaction patterns across mobile/desktop platforms and experience defining product logic through site maps, user flows, wireframes, etc.
• Experience applying established brand guidelines and working with UI component libraries.
• Proficiency in design and prototyping tools, such as Figma.
• Ability to rationalize your decisions effectively and present your work clearly through strong presentation design and storytelling techniques.
• A product development mindset, including openness to collaborating with business and tech teams, working iteratively based on user feedback, managing constraints, etc.
• Willingness to jump between different client challenges, up-skilling quickly onto new projects and technologies.
• Affinity with frog’s values and a passion for creating products that meet peoples’ functional and emotional needs.
• Business level fluency in English & German.

Bonus Skills:

• Understanding of AI concepts and experience with prompt engineering.
• Knowledge of digital accessibility and eco-design principles.
• Experience building scalable design language systems for digital products.
• Skills in motion design and/or video editing.
• Understanding of basic front-end coding languages (HTML, CSS, JavaScript, etc).
• Experience working with Agile scrum tools such as Jira, Azure DevOps, etc.

Application Instructions

As part of your application, please include a link or PDF of your portfolio of recent work. It should highlight your abilities and experience relevant to the role, with specific examples that demonstrate the skills mentioned above. Please note that we are unable to accept any applications without a portfolio.

Equal Opportunities at frog

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Availability

Applicants should be available for six months, ideally starting in September.