Senior ML/AI Engineer

About the Role

We are expanding our dedicated Data & Machine Learning Team and seeking a highly motivated, self-driven ML/AI Engineer. The ideal candidate is passionate about applying critical thinking and creativity to real-world data, developing data-driven applications using machine learning, NLP, and LLMs, and processing both structured and unstructured data to extract insights and support business decisions.

Key Responsibilities

• Collaborate with various stakeholders across the organization, including Engineering, Product, Customer Success, and Finance.
• Work on numerous projects that leverage AI and data-driven approaches to enhance the user experience for our customers and optimize internal operations and processes.
• Contribute to existing and new projects, interacting and collaborating with stakeholders to understand requirements, define interfaces, communicate progress, and ensure successful adoption.

Projects Include:

• AI-powered learning assistants
• AI-powered assistance and automation in content management
• UX personalization through content recommendations
• Skills assessment to measure and address users' knowledge gaps
• Detection of fraudulent activities on the platform
• Extraction of insights through data analysis

Requirements

• B.Sc/M.Sc in a quantitative field
• 3+ years of experience in the role
• Experience with Natural Language Processing
• Experience applying Large Language Models (LLMs) in real-world text-based applications (e.g., Retrieval-Augmented Generation (RAG), prompt optimization)
• Proficiency in Python for Data Science (e.g., pandas, numpy/scipy, sklearn) and Machine Learning algorithms (e.g., logistic regression, random forests, etc.)
• Good understanding of statistics fundamentals and exploratory data analysis
• Familiarity with DevOps concepts, including microservices, CI/CD pipelines, and version control; experience in modularizing software logic into components that communicate via APIs; accustomed to peer code reviews.
• Good level of English proficiency, both spoken and written
• Strong debugging and root cause analysis skills
• Ability to manage and interpret ambiguous requirements
• Attention to metrics and demonstrable results
• Interest in building and maintaining services that strongly integrate with a user-facing product

Benefits

• Competitive compensation and a bonus plan
• Four weeks of paid vacation per year (that increases to five weeks after two years with the company!) plus two days off per year to volunteer at your favorite non-profit
• Train subscription paid by the company
• Relocation bonus

Diversity, Equity & Inclusion

We are an equal opportunity employer dedicated to fostering diversity and inclusion. We ensure all applicants are treated fairly, without discrimination based on sex, race, ethnicity, religion, disability, age, gender identity, sexual orientation, veteran status, or any other protected characteristic.