About the Role
As a Senior Software Architect at Salesforce, you will be a pivotal member of the Heroku Eventing, Metering, and Usage team. This role involves overseeing usage and licensing information on the Heroku platform, handling billing processes, and assisting billing support in resolving customer concerns. Our systems primarily employ Elixir and Ruby, and we are in the process of modernizing our internal legacy systems.
Key Responsibilities
- Work as part of a distributed team that operates across various time zones.
- Day-to-day operations and maintenance of our existing complex distributed internal services.
- Development of services and automation to improve operational efficiency and effectiveness.
- Extend the capabilities and features of our services to support emerging use cases.
- Supporting your colleagues in other teams to understand their needs and pain points and provide a high level of customer service.
- Participation in the on-call rotation with your team to keep services operational and highly available.
Required Skills
- 10+ years in a full-time, professional software engineering role.
- Hands-on professional working experience in an Architect role.
- Experience working within billing or financial systems.
- Experience developing production software in Elixir / Erlang / OTP and Ruby / Sinatra / Rails.
- Experience maintaining and enhancing RESTful APIs.
- Experience maintaining and enhancing GraphQL APIs.
- Experience maintaining and improving complex, fault-tolerant, and event-driven distributed systems.
- Excellent written and verbal communication skills.
- Ability to prioritize and manage multiple inputs, stakeholders, and tasks.
- Enthusiasm for teaching and learning.
Preferred Skills
- Experience with Heroku.
- Experience using AWS and familiarity with its services and offerings.
- Experience with containerization technology, e.g., Docker and Kubernetes.
- Experience with agile or agile-like development processes.
- Emphasis on empathy and teamwork.
- Emphasis on engineering excellence and methodologies.
Benefits
- Remote work flexibility.
- Comprehensive health insurance.
- Generous paid time off.
- Access to employee resource groups.
- Inclusive benefits package.
Salesforce is committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our company benefits.
Benefits Extracted with AI
- Remote work flexibility
- Health insurance
- Paid time off
- Employee resource groups
- Inclusive benefits
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