Staff Software Engineer - Back End

Join Our Team as a Staff Software Engineer - Back End

Sprout Social is seeking a highly skilled Staff Software Engineer to join our Customer Experience Engineering team. This role is pivotal in building tools that enhance our customers' ability to automate tasks and improve response times, thereby enabling them to connect with their customers more efficiently.

Why Join Sprout’s Engineering Team?

At Sprout Social, our engineering team is a collaborative environment where cross-functional teams work together to solve complex problems. Our team includes experts in mobile, front-end, back-end, QA, and site reliability engineering. As a Staff Software Engineer, you will have the opportunity to work on a large scale with smaller, supportive teams, allowing you to make a significant impact on both our company and our customers.

What You’ll Do

• Collaborate with stakeholders to define the vision and lead the team through complex product and technical roadmaps.
• Improve processes, systems, and tools to deliver quality products.
• Champion innovative ideas and hold the team accountable for successful outcomes.
• Build and maintain tools like the Smart Inbox, Case Management capabilities, and Customer Experiences.
• Lead the team through rapid growth and change, leveraging your understanding of both technical and people implications.

What You’ll Bring

We are looking for a deeply technical, creative, and collaborative leader who is motivated and inquisitive. If you enjoy solving challenging problems and delivering high-quality, scalable software services, we would love to hear from you.

Minimum Qualifications:

• 7+ years of experience in developing and supporting software in a production environment.
• 5+ years of experience programming in an object-oriented language such as Java, Python, C#, or C++.

Preferred Qualifications:

• 5+ years of experience in developing and supporting high throughput, scalable, distributed backend services.
• Experience with large databases or data stores.
• Experience with Elasticsearch or OpenSearch in a large distributed setup.
• Experience with cloud computing technologies such as AWS or GCP.

How You’ll Grow

• Within 1 month: Complete Sprout’s New Hire training, get acclimated to the team’s mission, and start deploying changes to our production systems.
• Within 3 months: Decompose work into small units, contribute to our Agile culture, and participate in technical design meetings.
• Within 6 months: Plan and manage large concurrent systems, lead technical design meetings, and identify technical debt.
• Within 12 months: Become the go-to expert for your team’s systems, own cross-organizational projects, and mentor junior engineers.

Our Benefits Program

Sprout Social offers a comprehensive benefits program that includes:

• Insurance and benefit options for individuals and families.
• Flexible paid time off and parental leave.
• High-quality equipment and wellness initiatives.
• Ongoing education and development opportunities.
• A growing corporate social responsibility program.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We welcome all candidates, including those who identify as BIPOC, women, LGBTQIA+, parents, veterans, persons with disabilities, and people of all faiths.

Join us in our mission to deliver smarter, faster business impact through social media management and analytics software. Apply now to be part of a team that values openness, empowerment, and fun.