Join Our Team as a Werkstudent im Support
Homepage Helden GmbH, a dynamic web agency based in Hamburg, Germany, is on a mission to help entrepreneurs reach and improve the world with their messages, products, and services. We are looking for a Werkstudent (m/w/d) to join our technical support team.
Your Role
As a Werkstudent in our support team, you will be the first point of contact for customers with support inquiries. Your responsibilities will include:
- Assisting our support team in responding to customer inquiries via email, phone, and ticketing system.
- Analyzing and resolving errors independently or in collaboration with our development team.
- Documenting support processes and solutions.
- Actively participating in team meetings and project discussions to continuously improve our services.
Your Qualifications
- Enrolled student (m/w/d) in a relevant field such as Computer Science, Media Informatics, or similar.
- Basic understanding of web technologies.
- Analytical thinking and problem-solving skills.
- Strong communication skills and customer orientation.
- Independent and structured working style.
- Team player with a commitment to shared goals.
- Fluent in German.
What We Offer
- High responsibility, fast decision-making processes, and flat hierarchies.
- Excellent colleagues who are both professionally outstanding and personally pleasant.
- Challenging projects, great clients, and the opportunity to grow with us.
- Hybrid workplace in a beautiful loft office and home office.
- Support for your personal development and creative freedom.
- Flexible working hours and an excellent work environment.
Join us and be part of a team that values innovation, collaboration, and personal growth. Apply now to become a part of Homepage Helden GmbH and help us create websites with a magnetic appeal.
Benefits Extracted with AI
- High responsibility
- Fast decision-making processes
- Flat hierarchies
- Excellent colleagues
- Challenging projects
- Hybrid workplace
- Support for personal development
- Flexible working hours
- Great work environment
Similar jobs
Last update: 23 minutes ago
Work Student, Software Engineering with Powershell
Join TeamViewer as a Work Student in Software Engineering, focusing on Powershell development and integration projects.
Werkstudent:in TypeScript Fullstack Developer with Svelte
Join Inbox Marketing as a Werkstudent:in TypeScript Fullstack Developer with Svelte, working remotely with flexible hours.
IT Working Student (all gender)
Join TUI Cruises as an IT Working Student in Hamburg. Gain hands-on experience in a dynamic cruise company. Apply now!
Fullstack / Cloud Developer
Join as a Fullstack / Cloud Developer in Hamburg, working with modern technologies like cloud and microservices in an agile team.
Working Student - Agile Software Development for Data Analysis Framework
Join IAV GmbH as a Working Student in Agile Software Development for data analysis frameworks in Berlin.
TYPO3 Frontend Developer (m/w/d)
Join DFV as a TYPO3 Frontend Developer in Frankfurt. Develop responsive designs using HTML5, CSS3, and JavaScript with TYPO3.
Werkstudent Innovationsmanagement, Gen AI Tech Scouting - Softwareentwicklung
Join BMW Group as a Werkstudent in Innovationsmanagement, focusing on Gen AI Tech Scouting and Software Development.
Full Stack Developer with PHP Focus
Join Handyhase.de as a Full Stack Developer focusing on PHP, working remotely with flexible hours and contributing to innovative projects.
Technical Solutions Manager (Sales Engineer)
Technical Solutions Manager role in Berlin, focusing on e-commerce integrations and technical support for German-speaking regions.
Technical Support Internship
Join Speakap as a Technical Support Intern in Amsterdam. Gain hands-on experience in technical support and documentation.
PHP Software Engineer
Join Stillfront as a PHP Software Engineer to develop and maintain scalable payment systems. Work with PHP, AWS, Docker, and more in Hamburg.
Software Engineer with Haskell, Java, JavaScript, Python, C++
Join our innovative engineering team in Hamburg as a Software Engineer. Work with Haskell, Java, Python, and more in a hybrid environment.
Full Stack Developer with React and Node.js
Join our team as a Full Stack Developer in Hamburg, working with React, Node.js, and AWS in a hybrid environment.
Software Engineer (JavaScript/React) - Display Ads (AdTech)
Join Delivery Hero as a Software Engineer (JavaScript/React) in Berlin to develop cutting-edge AdTech solutions for the local delivery market.
Frontend Developer with Angular
Join as a Frontend Developer in Offenbach, Germany, focusing on Angular and TypeScript for healthcare digitalization.
Senior Frontend Developer (m/w/d)
Join Riverty as a Senior Frontend Developer in Hamburg or remotely, developing innovative solutions with modern web technologies.
Senior TYPO3 Backend Developer
Join as a Senior TYPO3 Backend Developer to create web applications and portals. Work in a hybrid environment with flexible hours.
Client Tech Support Lead (L1 Support)
Lead role in client tech support at 9H Digital, specializing in customer relations and technical support in a supportive, flexible environment.
Senior Frontend Developer with React and TypeScript
Join us as a Senior Frontend Developer in Berlin, specializing in React, TypeScript, and AI-based applications.
Apprenticeship for Application Development Specialist (Fachinformatiker/in)
Join Baloise as an Application Development Specialist Apprentice in Hamburg. Gain hands-on experience in Java, databases, and more.
IT Helpdesk Engineer - A/V & IT Support
Join Grammarly as an IT Helpdesk Engineer in Berlin, ensuring smooth IT operations and supporting large events.
Senior TYPO3 Developer
Join our team as a Senior TYPO3 Developer in Osnabrück. Work on exciting projects with PHP, MySQL, and front-end technologies.
Information Technology Administrator
Join Taxdoo as an IT Administrator in Hamburg. Manage IT infrastructure, ensure cybersecurity, and collaborate across departments.
Full Stack Developer (m/w/d) with PHP Focus
Join Handyhase.de as a Full Stack Developer focusing on PHP, Symfony, and WordPress. Work remotely with flexible hours.
