Customer Administration Coordinator

Job Overview

As a Customer Administration Coordinator at Convera, based in our Vilnius office, you will build client accounts on our bespoke systems to allow Go To Market (front office) teams get the transactions and revenue required to help meet our targets. You will also be responsible for maintaining all existing client records and making changes to keep things as up-to-date as possible.

Responsibilities

Configuring customer accounts on our back-end systems to create bespoke trading products
Amending existing customer accounts to customize trading products and keep records up-to-date
Communicating with internal stakeholders and customers effectively

Qualifications

Higher education degree or last year student
Outstanding problem-solving and communication skills, as well as high attention to details and analytical mindset
Excellent spoken and written English skills
Ability to work successfully in a self-motivated team environment
Client centric mindset
Experience with Microsoft Office tools

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

Benefits

Market competitive monthly gross salary of 1,450 - 1958 EUR
Great career growth and development opportunities in a global organization
A flexible approach to work (6-10 days per month in the office)
Generous insurance (health, disability, life)
Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
Work from abroad 60 days per year
Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Benefits
Extracted with AI

Market competitive monthly gross salary of 1,450 - 1958 EUR
Great career growth and development opportunities
Flexible work schedule (6-10 days per month in the office)
Generous insurance (health, disability, life)
Paid holidays and leave policies for life events
Work from abroad 60 days per year
Paid volunteering opportunities (5 days per year)

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