Manager, Analytics & Insights

Manager, Analytics & Insights

About the Role

We are seeking a Manager, Analytics & Insights to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. This role is based in Bangkok, Thailand, and relocation assistance is provided.

Key Responsibilities

• General Management: This role is a blend of hands-on ‘in the business’ and executive level ‘on the business’ work. You will enjoy rolling up your sleeves, leading a team, and contributing to strategy.
• Project Delivery: Manage, standardize, and validate the structure of business cases for product development, headcount, engineering resources, budgets, and general strategic and roadmap prioritization.
• Experimentation: Define success, measure/validate experiments, and help ingrain an experimental mindset within the teams.
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels, and drive commercial behaviors.
• Analytics & Alerts: Conduct quantitative analysis, data mining, and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort, and urgency.
• Process Improvement: Work with all teams to drive inter- and intra-departmental efficiencies, optimize processes, and prioritize system enhancements.
• Reporting: Build dashboards, internal/external reports, and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.

What You’ll Need to Succeed

• 5+ years of leadership experience in analytics/data science/insights/strategy.
• 2+ years’ experience leading analytics, operational, product, or other technical teams.
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar.
• Strong statistical modeling and machine learning knowledge.
• Strong experience in finding data insights and providing business recommendations.
• Excellent communicator with superior written, verbal, presentation, and interpersonal communication skills.
• Ability to multi-task, prioritize, and coordinate resources.
• Strong program/project management experience.
• Bachelor’s degree ideally in a business or quantitative subject (e.g., computer science, mathematics, engineering, science, economics, or finance).
• Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects is a plus.
• People management – track record of developing stars.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.

Preferred Qualifications

• Master’s degree in statistics, economics, mathematics, or similar discipline.
• Experience in conducting A/B testing experimentation.
• Travel industry/e-commerce/tech/consulting experience.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Application Process

We will keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file.