About The Role
In line with our commercial strategy and regional plans, we are seeking a Senior Relationship Manager to develop and manage long-term relationships with large-sized and complex accounts. This role is crucial for meeting customer requirements and achieving targeted sales, growth, and traffic development.
Key Responsibilities
- Identify Customer Needs and Market Opportunities: Achieve business growth by building and maintaining long-term customer relationships with large accounts and developing market infrastructures.
- Develop Sales Plans: Create plans for large sales accounts and infrastructure development to achieve targeted sales objectives in a cost-effective manner.
- Implement Initiatives: Coordinate and track activities for large customers and market infrastructure projects.
- Act as a Single Point of Contact: Serve as the main contact for large clients and support as a center of expertise in specific areas.
- Promote Products and Services: Represent SWIFT at regional fairs, forums, and meetings to grow our business.
- Liaise with Other Departments: Work with other divisions to provide coordinated services and integrated solutions to customers.
- Coach and Share Knowledge: Mentor less experienced sales staff and share insights about customers, products, and markets.
Competency Profile
- Accountability for Delivering Results: Analyze issues and pursue the best course of action to deliver results.
- Operational Excellence: Set clear standards for quality and encourage continuous improvement.
- Expand Knowledge: Translate creative ideas into business plans and projects.
- Commercial Sense: Understand market drivers and encourage changes to improve offerings.
- Customer Relationship Building: Maintain effective working relationships and translate complex needs into solutions.
- Team Leadership: Encourage effective teamwork and respect diversity.
- Effective Communication: Communicate strategies and adjust style for a multilingual environment.
Education and Experience
- Education: University degree required.
- Experience: At least 7 years in sales, with 3 years in the financial industry.
What We Offer
- Career Control: We empower you to take charge of your career.
- Competitive Package: We offer a competitive salary and benefits.
- Performance Support: We help you perform at your best.
- Inclusive Environment: We value diversity and encourage you to be yourself.
Join us at SWIFT, where we are committed to making international transactions instant, frictionless, and interoperable. We provide a platform for secure financial messaging services, connecting over 11,000 banking and securities organizations worldwide.
Benefits Extracted with AI
- Competitive package
- Career control
- Performance support
- Inclusive environment
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