Remote Business Systems Analyst, Shared Services

Job Overview

Starbucks is seeking a Business Systems Analyst to join our Shared Services Business Systems team. This role is remote, allowing you to work from anywhere in the United States. As a Business Systems Analyst, you will collaborate with business and technology teams to gather requirements, build, test, and establish processes to maintain data in our HRIS. You will play a crucial role in identifying patterns and trends to develop technical solutions that improve our systems and operations procedures.

Key Responsibilities

Collaborate with Teams: Work closely with business and technology teams to gather requirements and establish processes for maintaining data in our HRIS.
Data Analysis: Collect and analyze data to inform users and project members, making recommendations to improve system design and business procedures.
System Troubleshooting: Act as the contact for all users on system issues or problems, troubleshooting, identifying, and tracking software and hardware issues to ensure resolution.
Documentation and Communication: Document and communicate system enhancements and process changes to business partners.
System Maintenance: Maintain the integrity and functionality of business unit systems by performing system and database maintenance.
Training and Support: Develop appropriate training materials and provide ongoing end-user systems training to ensure continued and correct use of applications.
Project Management: Participate with IT developers in testing for system fixes, new releases, and enhancements to ensure functionality and user acceptance.

Qualifications

Experience: At least 3 years of end-user support and training, functional experience in a relevant area, systems design, testing, and implementation.
Project Management: 2 years of project management experience.
Technical Skills: Experience in script development and application testing.

Benefits

As a Starbucks partner, you and your family will have access to a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, paid parental leave, paid vacation, sick time, paid holidays, personal days, and more. Starbucks also offers a 401(k) retirement plan with employer match, a discounted company stock program, and tuition coverage for a first-time bachelor's degree through Arizona State University's online program.

About Starbucks

At Starbucks, we are not just in the coffee business serving people, but in the people business serving coffee. Our employees, whom we call partners, are the heart of the Starbucks experience. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.

Join us and inspire with every cup. Apply today to become a part of something bigger and make a positive change in the world.

Equal Opportunity Employer

Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans, and individuals with disabilities. We are committed to offering reasonable accommodations to job applicants with disabilities.