Senior Software Engineer - VOIP

Role Overview

Podium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. You will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and know how to break down intricate problems in the telecom space, we think you’ll be a great fit.

Responsibilities

Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.
Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers, ensuring high call quality and reliability.
Identify and resolve bottlenecks and performance issues within our VoIP infrastructure.
Implement optimizations to enhance system efficiency and reduce latency.
Play a key role in system implementations, contributing your expertise and knowledge to ensure successful project outcomes.

Qualifications

4+ years of hands-on programming experience with at least one modern language such as Java, Python, Go, or Elixir.
Expert experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, FreeSwitch, or Kamailio.
Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required.

What We Hope You Have

6+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Solid understanding of OSI model, firewalls, IP routing, IP switching, VLANS, and QOS/COS.
Hands-on experience with network monitoring, network diagnostics, and network analytics tools.
Proficient in packet capture utilities and identifying application issues at the packet level.
Experience in network, server, and application-status monitoring.
Strong knowledge of VOIP and telecommunication industry standards.

Benefits

Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with competitive company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees

Benefits
Extracted with AI

Paid paternity leave
401(k)
Life insurance
Long-term disability coverage
Maternity leave
Fertility benefits
Generous vacation time
Medical insurance
Dental insurance
Vision insurance
401k Plan with company matching
Bi-annual swag drops
Onsite gym
Onsite child care

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Role Overview

Responsibilities

Qualifications

What We Hope You Have

Benefits

Benefits Extracted with AI

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