Role Overview
Podium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. You will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and know how to break down intricate problems in the telecom space, we think you’ll be a great fit.
Responsibilities
- Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.
- Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
- Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers, ensuring high call quality and reliability.
- Identify and resolve bottlenecks and performance issues within our VoIP infrastructure.
- Implement optimizations to enhance system efficiency and reduce latency.
- Play a key role in system implementations, contributing your expertise and knowledge to ensure successful project outcomes.
Qualifications
- 4+ years of hands-on programming experience with at least one modern language such as Java, Python, Go, or Elixir.
- Expert experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, FreeSwitch, or Kamailio.
- Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
- Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required.
What We Hope You Have
- 6+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Solid understanding of OSI model, firewalls, IP routing, IP switching, VLANS, and QOS/COS.
- Hands-on experience with network monitoring, network diagnostics, and network analytics tools.
- Proficient in packet capture utilities and identifying application issues at the packet level.
- Experience in network, server, and application-status monitoring.
- Strong knowledge of VOIP and telecommunication industry standards.
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with competitive company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
- Additional benefits for fully remote employees
Benefits Extracted with AI
- Paid paternity leave
- 401(k)
- Life insurance
- Long-term disability coverage
- Maternity leave
- Fertility benefits
- Generous vacation time
- Medical insurance
- Dental insurance
- Vision insurance
- 401k Plan with company matching
- Bi-annual swag drops
- Onsite gym
- Onsite child care
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