Solution Architect Manager

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Your Role and Responsibilities

As a Infrastructure Solution Architect (SA) manager you will lead a team of 10-14 Solution Architects dedicated to presales scoping for services contracts. SA managers handle escalations from the sales teams and help prioritize work for the SA's. IBM managers are responsible for executing all required Human Resource policies/processes required for their direct reports.

You'll work closely with clients and sellers to build solutions based on the meeting the client's business outcomes and known best practices for the technology and industry. In this fast-paced role, you'll design, and construct build work breakdown structure leading to the rough order of magnitude leading to the price and statement of work. A successful Solution Architect will demonstrate a natural bias towards self-motivation and navigating data and people to find answers and present solutions that ensure world class delivery.

End-to-End Technical Guidance

Providing expert end-to-end technical guidance to lead discovery discussions with prospective clients, assess architecture needs for projects, work with technical leads and sellers to create proposals.

Finding the Best Architectural Outcomes

Leading client workshops; influencing client stakeholders at all levels to find the best architectural outcomes that align to business and technology strategies and initiatives into actionable roadmaps with clear direction on execution to ensure business value and ROI.

Maintaining Solution Review Boards

Developing and contributing to the solution review boards for proposals including oversight for technology assurance, quality and risk evaluation.

Building Successful Relationships

Establishing and maintaining personal relationship at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions.

Required Technical and Professional Expertise

• IBM Systems or Cloud product technical experience
• Previous management experience
• Experience with services sales
• Experience with services delivery
• Experience with services project management

Preferred Technical And Professional Expertise

• Cloud Technology Expertise: Experience working with a broad spectrum of Cloud technology solutions.
• Cloud Consulting Experience: Experience working in consulting of solutions including SaaS / IaaS / PaaS and/or Cloud.
• Cloud Software Expertise: Deep expertise in cloud software technologies including IBM Cloud Platform, VMWare, NSX-T, PowerVS, Red Hat OpenShift, high performance computing, DevSecOps, site reliability engineering, IBM Retain Insights, and AEM on IBM Cloud.

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities.