Front-End Engineer, Amazon Connect (AWS)

Join Amazon Web Services as a Front-End Engineer

Are you inspired to work with a team that launches products with a direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ten years of development that went into building the tools Amazon uses to provide its award-winning customer service at a massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

Key Responsibilities

As a Front-End Engineer on our team, you’ll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.

What We Offer

• Work Environment: Join a fun team that prides itself on a great work environment with an inclusive group of people working together towards a common goal.
• Customer Impact: Work on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact on their functions and interactions.
• Career Growth: We offer mentorship and career growth opportunities to help you develop into a better-rounded professional.
• Work-Life Balance: We value work-life harmony and offer flexible work hours and arrangements.

Basic Qualifications

• 2+ years of non-internship professional front-end, web, or mobile software development using JavaScript, HTML, and CSS experience.
• 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis) experience.
• Experience using JavaScript frameworks such as Angular and React.

Preferred Qualifications

• 1+ years of agile software development methodology experience.
• Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

• Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
• Inclusive Team Culture: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.

Join us and be part of a team that cares about your work-life balance while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged.