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Software Development Engineer, Amazon Connect Cases (AWS)

Amazon Web Services (AWS)

Job Description

Join Amazon Web Services (AWS) as a Software Development Engineer for Amazon Connect Cases, a part of the AWS Applications group. This role involves working on a highly disruptive cloud-based contact center that leverages AWS's extensive ecosystem, including AI and machine learning technologies, to transform customer service experiences.

Key Responsibilities

  • End-to-End Development: Own the code from design to development, ensuring scalable and resilient systems.
  • Collaboration: Work closely with senior technical leaders within AWS to innovate and improve the service.
  • Customer Focus: Develop solutions that address real customer needs and enhance their interactions with businesses.
  • Technical Expertise: Utilize your understanding of computer science fundamentals and industry experience to work across the stack, involving modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.

About You

  • Team Player: Enjoy working in a fun, inclusive environment with a team focused on common goals.
  • Customer-Oriented: Sensitive to customer needs and motivated to solve real-world problems.
  • Passionate Learner: Eager to take on new challenges and continuously improve your skills.
  • Work-Life Balance: Value a work environment that supports both professional and personal life.

Basic Qualifications

  • 1+ years of non-internship design or architecture experience.
  • 2+ years of professional software development experience.
  • Experience programming with at least one modern language such as Java, C++, or C#.

Preferred Qualifications

  • Bachelor's degree in computer science or equivalent.
  • 5+ years of experience building successful production software systems.
  • Strong communication skills for both technical and business audiences.
  • Experience in object-oriented design practices and leading complex software systems.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We value diverse experiences and encourage candidates from all backgrounds to apply. Our culture promotes work-life harmony, inclusion, and continuous learning.

Compensation

The base salary for this position ranges from €129,300 to €223,600 per year, depending on location and experience. Additional compensation may include equity, sign-on payments, and a full range of benefits.

Join us in shaping the future of cloud-based contact centers and making a significant impact on how businesses interact with their customers.

Benefits
Extracted with AI

  • Flexible work hours
  • Medical benefits
  • Financial benefits
  • Career growth opportunities
  • Inclusive team culture

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