Job Description
Join Amazon Web Services (AWS) as a Software Development Engineer for Amazon Connect Cases, a part of the AWS Applications group. This role involves working on a highly disruptive cloud-based contact center that leverages AWS's extensive ecosystem, including AI and machine learning technologies, to transform customer service experiences.
Key Responsibilities
- End-to-End Development: Own the code from design to development, ensuring scalable and resilient systems.
- Collaboration: Work closely with senior technical leaders within AWS to innovate and improve the service.
- Customer Focus: Develop solutions that address real customer needs and enhance their interactions with businesses.
- Technical Expertise: Utilize your understanding of computer science fundamentals and industry experience to work across the stack, involving modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.
About You
- Team Player: Enjoy working in a fun, inclusive environment with a team focused on common goals.
- Customer-Oriented: Sensitive to customer needs and motivated to solve real-world problems.
- Passionate Learner: Eager to take on new challenges and continuously improve your skills.
- Work-Life Balance: Value a work environment that supports both professional and personal life.
Basic Qualifications
- 1+ years of non-internship design or architecture experience.
- 2+ years of professional software development experience.
- Experience programming with at least one modern language such as Java, C++, or C#.
Preferred Qualifications
- Bachelor's degree in computer science or equivalent.
- 5+ years of experience building successful production software systems.
- Strong communication skills for both technical and business audiences.
- Experience in object-oriented design practices and leading complex software systems.
Why AWS?
AWS is the world’s most comprehensive and broadly adopted cloud platform. We value diverse experiences and encourage candidates from all backgrounds to apply. Our culture promotes work-life harmony, inclusion, and continuous learning.
Compensation
The base salary for this position ranges from €129,300 to €223,600 per year, depending on location and experience. Additional compensation may include equity, sign-on payments, and a full range of benefits.
Join us in shaping the future of cloud-based contact centers and making a significant impact on how businesses interact with their customers.
Benefits Extracted with AI
- Flexible work hours
- Medical benefits
- Financial benefits
- Career growth opportunities
- Inclusive team culture
Similar jobs
Last update: 23 minutes ago
Senior Software Development Engineer, Amazon Connect Cases (AWS)
Join AWS as a Senior Software Development Engineer to lead impactful projects in cloud-based contact centers.
Front-End Engineer, Amazon Connect (AWS)
Join AWS as a Front-End Engineer to innovate on Amazon Connect, a cloud-based contact center service.
Senior Systems Engineer, Managed Operations
Join AWS as a Senior Systems Engineer in Berlin to lead operations for the European Sovereign Cloud, ensuring high-availability AWS services.
Software Development Engineer, AWS Training and Certifications
Join AWS as a Software Development Engineer to build learning systems for millions of users, focusing on performance, scalability, and innovation.
Software Development Engineer, AWS Compute Services
Join AWS as a Software Development Engineer to innovate in serverless computing. Work on large-scale systems in Austin, Texas.
Front End Development Engineer - AWS Commerce Platform
Join AWS as a Front End Development Engineer to build high-quality user interfaces using Angular, React, and TypeScript in Berlin.
Software Development Engineer II, AWS Field Experience
Join AWS as a Software Development Engineer II to build innovative global products. Embrace a culture of inclusion and career growth.
Software Development Engineer
Join Amazon as a Software Development Engineer to innovate customer service solutions using cutting-edge technologies.
Software Development Engineer
Join Amazon Kids+ as a Software Development Engineer to create innovative consumer software products.
Senior Software Development Engineer III, AWS IDEs
Join AWS as a Senior Software Development Engineer to build AI/ML tools for developers, enhancing cloud experiences.
Software Development Engineer II, AWS Security
Join AWS as a Software Dev Engineer II in Austin, TX, focusing on building new security services at scale. In-depth programming and system design experience required.
Software Development Engineer in EC2 Accelerated Platforms
Join AWS in Berlin as a Software Development Engineer in EC2 Accelerated Platforms, working on cutting-edge cloud technologies.
Software Development Engineer - Amazon WorkSpaces
Join AWS as a Software Development Engineer for Amazon WorkSpaces, focusing on cloud-based virtual desktops.
Software Development Engineer - Amazon Publisher Cloud
Join Amazon's Advertising Technology team as a Software Development Engineer in New York, focusing on cloud services and big data technologies.
Software Development Engineer, AWS Infrastructure Services
Join AWS as a Software Development Engineer in Raleigh, NC, developing innovative Linux-based networking platforms.
Software Developer II, L5 - Amazon Software Builder Experience (ASBX)
Join AWS as a Software Developer II in Seattle, focusing on backend systems and developer tools. Engage in full lifecycle software development.
Software Developer II, L5 - Amazon Software Builder Experience (ASBX)
Join AWS as a Software Developer II in Seattle, focusing on software development and system reliability.
Software Development Engineer
Join Amazon as a Software Development Engineer to enhance delivery experiences for millions of customers worldwide.
Software Development Engineer (AI/ML)
Join Amazon as a Software Development Engineer in AI/ML, working on cutting-edge technology and solving complex problems.
Cloud Solution Engineer (IC4)
Join Oracle as a Cloud Solution Engineer to design and deploy cloud architectures, driving customer success in Amsterdam.
Software Developer II, L5 - Amazon Software Builder Experience (ASBX)
Join Amazon AWS as a Software Developer II in Seattle, enhancing security and development tools. In-depth programming and system design skills required.
Software Development Engineer, AWS Systems Manager
Join AWS in Berlin as a Software Development Engineer to innovate and build on AWS Systems Manager.
Software Development Engineer - Smithy, AWS SDKs and Tools
Join AWS as a Software Development Engineer to work on open-source tools for cloud applications. Enhance developer experience with Smithy.
Systems Development Engineer - Amazon Linux Core Engineering
Join AWS as a Systems Development Engineer to innovate Linux platforms for cloud computing.
